Bertucci's Italian Restaurant

Went today and they were out of beer. Not a type of beer or draft beer but beer, as in all beer.
Jun 30th, 2023

Jun 24th, 2023

Jun 22nd, 2023

Jun 19th, 2023

My husband and I ordered a pizza from here that came out literally undercooked with stretchy dough. We let the server know that the dough was raw and stretchy, and instead of remaking it or removing it from the bill or even just cooking it for a little longer. Instead of that, the chef walked out from the back to our table to gaslight us! The chef told us that the dough was not undercooked in fact the stretchy dough was just cheese. And even after I showed him the raw dough that was clearly a part of the crust, he still insisted that it was cheese. Then he said that since we cannot tell the difference between thick crust and raw dough (crazy I know) he will make us a thin crust pizza instead. Not wanting this interaction to last any longer we took the thin crust pizza and left. This was the most asinine experience I've ever had at a restaurant.
Jun 16th, 2023