JD Sports

Terrible customer service. I went there on 3/16 with my friends to buy sneakers for their nephew and the employees were horsing around as soon as we got in. One of them was nice enough to greet us and help us out but as soon as he asked the girl at the register to ring us up she looked so miserable and angry to do her job. She was rude and moody the whole time and didnt say a word just pushed the bag when she was done and just continued whatever she was doing. If you dont like your job thats your problem, dont make it a negative experience for other people.
Mar 18th, 2024

2/18/24: store owners/management check your cameras at about 6pm. I left my bag with hand soaps in your store and your staff was found smelling them all and one was missing from the bag. SMH. Stealing a soap is so low. I can only imagine what else they would steal.
Mar 1st, 2024

Terrible service. The associate helping me was very nice and very apologetic but no one else was helping her. I went to the register and was shooed away by the cashier because I didnt have the box or the matching shoe I tried on. She waved me away, and I had to find an associate who told me to wait for someone to bring my shoe out. I wasted 25 minutes waiting for the shoes to come. When I eventually got my shoes, the cashier was very rude to me again. This was at the Burlington mall location
Dec 27th, 2023

Terrible service, I bought a sneaker from this store and they didn't want to exchange it, claiming that the sneaker was used, which is not true... I will never buy from this store again
Nov 29th, 2023

I had the worst experience with a guy who works here named Jameil at the front desk. He mentioned I cannot try shoes displayed on the wall after I tried them on. I then asked him to get me a pair that I could try but he gave me the same display shoe to try. What was the whole purpose of the point he was trying to make? Later he started behaving rude and declined to help all because he thought I cannot try shoes if I dont want to buy them. Like what on earth? Since when did this mandate come to existence ? He was incredibly rude and was not helpful at all. He had a disrespectful tone and was using inappropriate swear words while asking me to leave the store. SWEAR WORDS INSIDE THE STORE! I left the store disheartened and he came back yelling and swearing outside the store at me. I felt so threatened by this guy. Totally recommend people to avoid communicating or interacting with this guy. Please know how to treat your customers!
Jan 20th, 2024