Chipotle Mexican Grill

I Nuwaysir _{on Google}

Mar 25th, 2024

I am a frequent Chipotle customer and have been to multiple locations and this is far the worst one. I have experienced multiple instances of terrible customer service along with unsatisfactory food at the Burlington location. Most recently I ordered two quesadillas, both of which were barely melted and came with guac of an unsavory texture. When I politely asked someone to heat them up a little more I was met with severe attitude. The server heated the quesadilla until it was inedible and was very rude. 0/10 experience. I will not be returning.

Yalong Li _{on Google}

Mar 23rd, 2024

Today I have brown rice totally undercooked, it is almost RAW!

Sophie Graham-Green _{on Google}

Mar 20th, 2024

Went today and tried to order a simple chicken quesadilla. The lady told me I needed to order online even though they could have very well done it right there and I was able to get one in store not even 3 weeks ago. I wanted to pay cash so I tried to order chips and queso in-store instead. They then proceeded to tell me they were out of chips. Mind you this was 3:45 on a Thursday.