Rhino Rooter

This company is running a ponzy scheme and taking advantage of the fact that people are still scared of COVID to justify egregious rates. It’s a disgrace that they would stoop so low. DONT BE FOOLED!! Our toilet wasn't working and rhino rooter sent a tech to assess the problem without disclosing any pricing info. They came in, "diagnosed" that our sewage pump wasn't connected to an outlet that worked, asked us for an extension cord to try a different outlet and that's it. Problem solved. They charged us $325 to tell us to use a different outlet...there was no plumbing. Furthermore, when I spoke to Dave, the owner, to understand the charge, he said that in today’s day and age post COVID, doing any plumbing job is a hazard to workers entering homes and their fees include this element of risk. If you’re so concerned about your techs safety then Dave, have them wear masks when they enter houses at the very least. His tech was completely comfortable walking into our home without a mask and didn’t even ask us any COVID precautionary qs prior. Complete BS.
Jul 26th, 2021

Jul 18th, 2021

We had a backed up main sewer line due to tree roots. The Rhino Rooter service tech did an excellent job of clearing out the blockage but the most amazing part is the cleanup he did. I was anticipating bringing in a cleaning service but did not need to. Highly recommend this company
Jul 13th, 2020

Agreed to come at 10 am. Showed up at 11. As others pointed out he liked hanging up.
Apr 17th, 2020

I called and left a voicemail requesting a tub drain service, and I had a callback the same day (I had used the Angie’s List quote request the week before but never had a response through that, though they are top-rated there). The technician came out the next day and cleared the tub drain. The cost was half of what Roto Rooter charges.
Apr 13th, 2020