ABS Moving & Storage

Never in my life would I recommend ABS Moving to anyone. I moved with them last year and it was the worst moving experience Ive ever had. The beginning was smooth the setup, scheduling, and the movers themselves were great when picking up. After that? It went downhill quickly. I waited a whole month for my belongings and during that time, received no communication as to where anything was. I received no updates Brooke, the sales person I worked with, had no idea and recommended I reach out to the info@abs email and text the dispatch team, neither of whom responded. For a whole month, I was in a new apartment with no furniture they confirmed my belongings would be there between 1-14 business days from the first available date I provided. They ended up arriving a whole month later and during that time, I had no idea where my belongings were. It turns out that the whole team had gotten covid but didnt tell any customers for weeks? After receiving no communication for weeks, they called me the day before arriving. My lamp and couch motor were broken in transit so my couch wont recline. I submitted a claim with pictures of the items and unanswered texts with dispatch and ABS said I was entitled to $42 to which they will not respond to to even get it. This move was a nightmare unresponsive and unprofessional (the whole team and Brooke who was the most unprofessional and rude person after confirming her sale). Would never recommend this company.
Dec 3rd, 2023

They messed up my moving date and then refused to refund the deposit even though I'd done nothing wrong on my part. Find a better company to move your things
Aug 6th, 2023

I dont know if I was scammed, they are not responding my calls and Im sleeping on the floor of my new apartment out of state already. Lets see how this goes, they did cashed the check tho I hope this is only a misunderstanding, lack of communication is strong here.
Mar 4th, 2023

ABS moved us fro VA to FL, they gave us a price for the move which we thought was the final moving price to move our stuff and deliver it soon after they got there, but that wasn't the case at all, the price was not for a direct drop off date, that was never communicated to us . Also, when we finally got our stuff our dining room table was damaged an we were missing boxes. When we called them and let them know that, we got no resolution from them. If I could give this company zero stars I would. Absolutely a horrible experience!!
Feb 25th, 2023

We're late picking up. After our move we had a hard time getting in touch with them for delivery. After a month our stuff was delivered. I paid for a full move and they didn't unpack anything but the furniture. They also left all their trash. Our motorcycles were damaged in the move and they tried to say they were that way when they got them. So..needless to say...now we are fighting their insurance to fix the bikes. Please stay away from these people. They are lies and the most dishonest people to deal with. As far as stars go, a minus 10.
Nov 16th, 2022