Willow Manor at Colesville (Seniors 62+)

Very nice and personable place well kept. I was greeted by Jasmine and give her 5 stars..who was very personal and kind and made me feel like I would be happy here She passed my information to Maxine the manager who said based on my paperwork she didn't think that they were going to accept my application. She said she knows based on how they've done other people, even if you're a business owner she said they don't just look at the gross, they look at everything. I think she should have taken my application to them, but thanked her for saving me from going through the process just to be rejected.
Apr 8th, 2024

My mom used to work here as cleaning and I loved it here! I was still small.. but it was so nice to come with my mom!!
Mar 27th, 2024

Sent my parents here got back a corpse
Feb 21st, 2024

The management here should be ashamed of themselves! They are doing renovations to this building, which is actually a great thing because the building is dated, HOWEVER the way they are treating the current residents is disgraceful. I visited yesterday and some of the seniors were crying out front, taking trash from the trash rooms, or milling around talking to each other saying they are confused. They are being displaced to homes they've never seen, that aren't the same size so they don't know where their furniture is going and the office has been no help. My grandmother (who has dementia) is moving to a unit that is so much smaller than her current unit, they offered to move some of her furniture to a shipping yard in Baltimore - but she was instructed she has to be sure about what she wants going there because she will not have access to it for at least three months. The unit she is assigned to is not and cannot be wired for internet, which we use for her to watch TV and any caregiver to use for connectivity while working there. While visiting yesterday, some of the residents told me the movers don't speak English, so they can't communicate where they want their stuff to go and no one has even come to personally explain this process. They all just received a letter telling them their move date - and at BEST they were given two weeks notice (although many were given less notice than that). It's DISGUSTING. If my grandmother's dementia was not as advanced as it is, I would move her. But she's at a stage where unfamiliar places can disorient her. The move to another unit in this building is going to be stressful enough. BEWARE if you're thinking of moving here!!!!!
Aug 12th, 2023