Visionworks

Polite; professional; appropriate referral as needed for other device.. Actually a perfect interaction..
Apr 7th, 2024

The attention was very professional and friendly
Apr 4th, 2024

Yesterday I went for eye exam at vision works Rockville, everyone was nice ,but when I came to purchase the lenses; the lady manger there was so rude and unkind , though I was their customer for so many years , even she didnt care to sell , then I refused to purchase the lenses and I left the store so disappointed from such lazy people like her.
Mar 30th, 2024

I called to get my contact lenses reordered, was told my insurance benefits would renew in a few days. So they told me call back next week so you can use your insurance. I called back the next week and they told me "sorry, your prescription has expired. You need to make a appointment now." They refused to simply reorder my 1 year old prescription. This place is only interested in making money, NOT in actually helping people. I've been a customer for years, and this is absolutely ridiculous!
Mar 29th, 2024

The Visionworks employee was very attentive to my knees, and worked hard to pop the old lenses out of my frame and put them in a new frame. My old frame was broken.
Mar 24th, 2024