Chamber of Commerce

      Hilton Garden Inn Rockville-Gaithersburg

      ( 720 Reviews )

      Hilton Garden Inn Rockville-Gaithersburg
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      Hours

      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
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      Chamber Rating

      Verified Member
      4.4 - (720 reviews)
      423
      207
      60
      14
      16

      About
      Hilton Garden Inn Rockville-Gaithersburg

      The Fallsgrove Hilton Garden Inn Rockville-Gaithersburg hotel is the preferred choice among full-service Rockville-Gaithersburg hotels for business, leisure and convention guests. Our hotel provides unrivaled location, amenities and services combined with comprehensive meeting and business facilities offering the ideal environment for the business and weekend traveler. Located in the heart of the Rockville-Gaithersburg business district on Shady Grove Road, and adjacent to the I-270 Technology Corridor, this Hilton Garden Inn hotel is minutes from many businesses, including: Shady Grove Adventist Hospital, Lockheed Martin, IBM, WESTAT, Johns Hopkins University Life Sciences Center.

      Contact Info

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • DINERSCLUB
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Hilton Garden Inn Rockville-Gaithersburg?

      A The phone number for Hilton Garden Inn Rockville-Gaithersburg is: (240) 507-1800.

      Q Where is Hilton Garden Inn Rockville-Gaithersburg located?

      A Hilton Garden Inn Rockville-Gaithersburg is located at 14975 Shady Grove Road, Rockville, Maryland 20850

      Q What is the internet address for Hilton Garden Inn Rockville-Gaithersburg?

      A The website (URL) for Hilton Garden Inn Rockville-Gaithersburg is: https://www.hilton.com/en/hotels/dcarvgi-hilton-garden-inn-rockville-gaithersburg/?SEO_id=YEXTN-AMER-GI-DCARVGI&y_source=1_MjA4MjQxNS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Hilton Garden Inn Rockville-Gaithersburg?

      A Hilton Garden Inn Rockville-Gaithersburg employs approximately 20+ people.

      Q What days are Hilton Garden Inn Rockville-Gaithersburg open?

      A Hilton Garden Inn Rockville-Gaithersburg is open:
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours
      Thursday: 24 Hours
      Friday: 24 Hours

      Q How is Hilton Garden Inn Rockville-Gaithersburg rated?

      A Hilton Garden Inn Rockville-Gaithersburg has a 4.4 Star Rating from 720 reviewers.

      Hours

      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours

      Ratings and Reviews
      Hilton Garden Inn Rockville-Gaithersburg

      Overall Rating

      Overall Rating
      ( 720 Reviews )
      423
      207
      60
      14
      16
      Write a Review

      Derrick Phillips on Google

      image

      Business Response on Google Apr 7th, 2024
      Dear Derrick Phillips, We appreciate you taking the time to leave your kind rating for Hilton Garden Inn Rockville-Gaithersburg. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Sincerely,Anya ForesGeneral Manager

      Brian Peykar on Google

      image Had a horrible stay at this hotel. Paid a premium to stay in a room with a whirlpool tub that did not work. When departing the hotel the next morning, requested a technician come fix it and that never happened and no update was provided. Had to go down to the lobby 4 different times to get our key card reactivated as there was some issue in the hotel with key cards. The water for the shower did not get hot on the hottest setting (barely warm). Was not told when we checked in, that housekeeping was upon request so no clean towels when we got back from sightseeing. Asked for a credit when we checked out as I wouldn't have booked a suite if I knew the whirlpool wasn't going to work. Was told that only a manager could do that and no manager was available. Was then told by a manager later that day that they could only give me Hilton points because my account was closed since I checked out. So basically I couldn't get the credit I requested because no one was available and since I checked out, then I am denied the credit. Makes no sense. I also never got an email confirming any points were provided. Paid $550 for 2 nights and what a disappointing stay. Hilton just lost a customer for life.

      Business Response on Google Apr 8th, 2024
      Dear Brian, Thank you for taking the time to provide us with your feedback. We sincerely apologize for the disappointing experience you had during your recent stay with us. Your feedback is valuable to us, and we regret the issues you encountered in your room and with our housekeeping service. We understand your frustration and apologize for any inconvenience caused by the lack of timely resolution. Please be assured that we are taking the necessary steps to address these issues internally to prevent recurrence in the future. We appreciate your loyalty towards us and would like to regain your trust. We hope that you will consider giving us another chance to serve you in the future.Sincerely,Anya ForesGeneral Manager

      Krystal Kat on Google

      image Very nice hotel!

      Business Response on Google Apr 4th, 2024
      Dear Krystal,Thank you for your recent stay at Hilton Garden Inn Rockville-Gaithersburg and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded all of your expectations. We enjoyed having you as our guest, and we hope to see you again on your next visit to our area. Sincerely,Anya ForesGeneral Manager

      Stephy Stitt on Google

      image Seen better service on the breakfast part I would not pay for it when most have it for free

      Business Response on Google Mar 25th, 2024
      Dear Stephy Stitt,Thank you for staying with us. We are pleased that you enjoyed your overall stay at our hotel. However, we apologize for any inconveniences you experienced with our service at breakfast. We will follow up with the appropriate parties to ensure this will not happen again. It was a pleasure having you as our guest, and we hope you will choose us again when you return to our area.Sincerely,Anya ForesGeneral Manager

      David Cline on Google

      image Wonderful, quiet suites. We will certainly stay here again.

      Business Response on Google Mar 13th, 2024
      Dear David Cline, Thank you for your kind words about our hotel. We are delighted we exceeded your expectations for an outstanding stay! We are especially happy your room provided all the comforts you expected, and you enjoyed our in-room amenities. Thank you for recommending Hilton Garden Inn Rockville-Gaithersburg to future guests, and we look forward to your next visit with us. Sincerely, Anya Fores General Manager
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      Overall Rating

      Overall Rating
      ( 720 Reviews )
      423
      207
      60
      14
      16

      Write a Review

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