Safeway

F W _{on Google}

Apr 7th, 2024

*** Crazy that after I finished this review, I scrolled down and saw that this particular Safeway is NOTORIOUSLY RACIST!!! So now I can say that we are NOT alone. This is how they operate.
Editing my review after two years because I am highly disappointed. We literally live around the corner and we come here maybe twice a week sometimes more when we need things and short notice. No matter what day we come we are treated as if we are shoplifting or about to runoff with the cart that we have and its very bizarre, and hurtful.
And from what we deduce is that it is racial profiling. Constantly Im tired of having to dress up and put on make up to feel as though maybe I need to look more presentable as a black person to shop here. And it doesnt work. Im tired of there being no lanes open, so I can avoid self check out, so were not stared at. And were also tired of when we ask for help being given the cold shoulder or eyerolls, and Ignored. When we ask to stop being stared at, they finally walk away, but its never ending. When is enough enough?
I asked for the store managers name by a gentleman who worked in customer service and he told me there wasnt one. I wrote a letter to corporate spoke with a very friendly person who represented the store, but surprise surprise, the actual store manager ignored the entire situation, and so therefore Im leaving this review, so anybody else in my position understands that its not just you. All I asked is for a conversation as to what WE are supposed to do, or a conversation with her staff and she, Kim, has ignored the opportunity to have one. This means she either agreed with, or condones this behavior of not only her manager, but her staff. We avoid coming here and we try just to order online so that way we dont feel so uncomfortable. Literally, the only time we do feel comfortable is when Dayna is working she is one that has made us feel welcome, and actually taught me how to use the app. Thank you Dayna for being impartial and kind. And 2024, we understand that there are things happening in the world that are bad. But to be treated this way is on just and it is disappointing. Our AmEx spends the same as a non person of color, we dont need to steal. Once again,Black and Brown buyers, beware.

Jamie Tang Chang _{on Google}

Mar 28th, 2024

Overall impressed! Lots of variety that I don't see in other grocery chains. Bakery is impressive and also prepared foods looked good. Clean restrooms are located at front of store (left door as you're looking at the store from the outside). This is convenient since most grocery stores have their bathrooms in the back. Floral section is also very nice! Lots of different flowers and plants. Floral employee answered my questions but wasn't very friendly. Doesn't mean the flowers aren't pretty though. Selection is nicer looking than other similar grocery stores. If I lived in the area I would shop here.