SERVPRO of Bethesda / Potomac and SERVPRO of Chevy Chase / Silver Spring

Dec 17th, 2021

Aug 25th, 2021

Thank you to SERVPRO of Bethesda/Potomac and Walker M. The kitchen in our apartment had problem. The dishwasher broke and there was leaking. SERVPRO came out quickly, and took the water out. Walkr the manager did good for us. Thanks! Service: Deep clean
Dec 31st, 2020

We wanted to take a moment to express our appreciation for SERVPRO and Dan Lucas. In late July, we had water in the basement caused by our furnace’s condensation pipe backing up and it caused water to saturate our basement carpet. We had moved into our house 3 weeks prior and therefore became very concerned about the turn of events. This all happened and was discovered late Saturday night. Our first call was to Dan (as we knew he worked for SERVPRO). Despite it being so late at night, he took our call and in less than 12 hours later, Dan had a team at our house to assess that damage and start the mitigation process. With fans whirring, dehumidifiers running, and part of the carpet up/padding removed—3 days later the carpet was dry and saved. We were thankful and subsequently hired SERVPRO to address replacing the carpet padding and fixing of the carpet. There was one constant throughout the entire process that was fantastic, and it was Dan Lucas. Whether it was taking the initial call late on a Saturday night, having a team out early the next day, or most importantly to us, making sure the carpet was fixed correctly and timely. Dan was constantly following up internally, communicating with us on its status, what and when to expect something to happen, and making sure all the work ultimately met and exceeded our expectations. I can only imagine that this is a constant throughout SERVPRO. Dan is a fantastic project manager and we’re so grateful he was supporting our project. Thank you Dan!
Nov 9th, 2020

Servpro is great! The staff is professional and they did a fantastic job.
Nov 7th, 2020