Maryland Appliance Store

michael made everything clear and easy

Wonderful people, service. Shop local. Better service than the Dover stores.

Started off great but service was delayed and communication went down hill. Service: Dishwasher repair

Great customer service from roxana and chris.They help me a lot to find the all appliances( bed room set and fournitures) that I really like with good materials and good ... more

The manager Tommy Yuhas was very pleasant and made buying easy. We went to Bray & Scarff to purchase a dishwasher. He showed us several models and explained the features ... more

Easy purchase knowledge about appliance, only issue was they need a new credit card POS system took 20 minutes to get it to work to make payment

They did not stand by their product or their warranty. We had to go through the hassle of returning a leaky dishwasher.

April Garison was always responsive and helpful through the entire process. ADU is where I will tell anyone looking for appliances to go. My oven was delivered ahead of s ... more

Excellent choice for appliances and customer service. High quality at a good price

Bray & Scarff is extremely fortunate to have a store manager like Ms. Mahsa Azazil!!! Having observed, and dealt with her, on my many occasions to visit your Rockville, M ... more

I was facing an appliance emergency! My washing machine had bitten the dust, and my dryer wasnt far behind. I needed to replace bothand quick! I knew what brands I didnt ... more

Brian was very responsive to all of my questions and helped me find the perfect refrigerator for my mom and I never had to leave my house. I wont ever purchase an applian ... more

Highly experienced, professional people. Friendly, ready to walk an extra mile to find right solution. Jamie Seger is the person you would like to meet at every shop!

Do exactly what they said they would do give me a good quality product for a fair price

Stephanie Yuhas made my appliance shopping experience a breeze. She is very knowledgeable, totally professional, and just plain pleasant to work with. I'd never purchas ... more

As always Bray and Scarff has great customer service, delivery date issue resolved quickly.

Good store

They did a fantastic job on our house and deck. The house looks new again!

Tom provided a new set of security cameras and upgraded our home sound system. He gave us a very reasonable proposal and promptly installed it. He is very knowledgeable a ... more

(Translated by Google) Excellent (Original) Excelente

Disrespect through micro aggression. I was standing with another customer (white man) discussing what I needed to fix my broken shower head. Bob came up, addressed the ot ... more

Robert Thomas is a top notch professional and provided first class customer service. I recommend him and ADU without hesitation.

The pressure washing service was good. They came on time and the job was professionally done.

Even with Covid19 going on. They have a sign stating you have to have on a mask but, the manager doesn't have on a mask.

Very easy to work with and had the best appliance selection and prices in the area. Staff are very knowledgeable and responsive to inquiries. Delivery options are not a ... more

Outstanding job! Will definitely use their service again.

Very good service

They have the best deals and friendly staff. I wasnt expecting it at all.

I ordered plants for a deck foundation garden. The plants came from several vendors partnered with Home Depot. I loved that I was sent a link to track the shipment of my ... more

I received top notch customer service and I would recommend this store to any friend. You cant beat the price and customer service provided here.

Great experience! Super helpful. John was great. Better than going to a big corporate store where you get a 1-800 number for questions. They give you their cell number fo ... more

Great prices

I usually find what I need, but I'm very disappointed in their collection of beach things. No beach bedding or bath items in beach decor! I have to order things online. ... more

Nice friendly and knowledgeable staff

Very pricey but nice presentation! Wi-Fi has terrible upload speed though!

Not impressed by what was supposed to be sale price.

They have a lot of stuff! Very helpful staff and great garden section

Bought a new oven at a great price. The installers went above and beyond. Amer was a pleasure to work with. Will definitely buy from them again.

I got a stove and the gentlemen that brought it did a fabulous job with delivery. They even carried it in so my new floors did not get scratched by the dolly. Great servi ... more

I bought a washing machine...I liked the service, attention and sincerity in it.

Prices were raised than small discount. Plus couldn't use coupons

Wow! Quite the selection of necessities to choose from! Store was pristine as well! Deck out your bath time here! Multiple employees offering help right from the start!

This was a joke prices never went down that much even while Closing the doors.

This store is the trashiest I have ever visited. I needed help unloading something and I asked several employees and they never helped me. I waited for 50 minutes and the ... more

Good customer service friendly greetings with a smile keep up the great work