Cherry Knoll Apartments

Hours

Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM

Chamber Rating

Verified Member
3.1 - (81 reviews)
34
8
3
6
30
Read Our 81 Reviews

Chamber Rating

Verified Member
3.1 - (81 reviews)
34
8
3
6
30
  • Kennedy C

    Serious mice problem. And yall wont fix it
    Apr 7th, 2024

  • Isabela Hernandez


    Mar 25th, 2024

  • Anonthony Mous

    New management doesnt give a damn about you. They address NOTHING! Youre on your own! We all miss Monique! Should be renamed The Ghetto of Germantown. Its essentially an extension of the nearby most dangerous neighborhood, The Colony and ranks on par with it in terms of crime according to Neighborhood Scout. It is downright unsafe! In fact, one night in the late summer of 2023, dozens of cars were damaged in a mass overnight vandalism attack all across the property. Over the past year, the majority of quality and conscientious of residents have left. All that remains are the unemployed pot-smoking hood rats disrupting the lives of those who remain and actually work for a living. I wouldnt be surprised if the property were to be sold soon because no one wants to rent here. Good luck with maintenance. It takes MONTHS for anything to get done. I cant wait to move.
    Apr 6th, 2024

  • Gina Love

    I am so dissapointed that Monique the previous property manager is no longer with Cherry Knolls. She was always very polite and respectful to all the residents. She will truly be missed by so many here. Im hoping that the new manager portrays the same compassion and great customer service as Monique did. I do realize that the front office no longer answers calls like they used to. That is concerning because thats usually not the norm. Overall I like the area and maintenance is great. They usually fix issues within a few days.
    Mar 23rd, 2024

  • Shahla Tabarzadi

    Unfortunately, when I spoke with the agents and planned to visit the place based on the promises they had made, I encountered a different scenario. They informed me that the apartment was no longer available, even though I had checked last night and this morning, and it was listed as available on the website. It was evident that the agents were exchanging glances, seemingly to coordinate the false advertisements or marketing claims made by one or two of them
    Mar 1st, 2024

Read Our 81 Reviews

About
Cherry Knoll Apartments

Cherry Knoll Apartments is located at 18832 Bent Willow Cir in Germantown, Maryland 20874. Cherry Knoll Apartments can be contacted via phone at 301-540-0080 for pricing, hours and directions.

Contact Info

  •   301-540-0080

Questions & Answers

Q What is the phone number for Cherry Knoll Apartments?

A The phone number for Cherry Knoll Apartments is: 301-540-0080.


Q Where is Cherry Knoll Apartments located?

A Cherry Knoll Apartments is located at 18832 Bent Willow Cir, Germantown, MD 20874


Q What is the internet address for Cherry Knoll Apartments?

A The website (URL) for Cherry Knoll Apartments is: https://www.liveatcherryknoll.com/


Q How big is Cherry Knoll Apartments?

A Cherry Knoll Apartments employs approximately 20+ people.


Q What days are Cherry Knoll Apartments open?

A Cherry Knoll Apartments is open:
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM


Q How is Cherry Knoll Apartments rated?

A Cherry Knoll Apartments has a 3.1 Star Rating from 81 reviewers.

Hours

Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM

Ratings and Reviews
Cherry Knoll Apartments

Overall Rating

Overall Rating
( 81 Reviews )
34
8
3
6
30
Write a Review

Kennedy C on Google

image Serious mice problem. And yall wont fix it

Business Response on Google Apr 7th, 2024
Dear Kennedy, we would like to work with you to clear up any issues you've experienced with pests. If you could please visit our office, we would be happy to assist you with these concerns and promptly resolve them as necessary. Sincerely,Monique M., Property [email protected]

Isabela Hernandez on Google

image

Business Response on Google Mar 23rd, 2024
Dear Isabela, thank you for the review! We're sorry to hear about your experience. We invite you to reach out to us at [email protected] so we can better understand your concerns. Please let us know if we can ever assist you with anything. Sincerely,Monique M., Property [email protected]

Anonthony Mous on Google

image New management doesnt give a damn about you. They address NOTHING! Youre on your own! We all miss Monique!
Should be renamed The Ghetto of Germantown. Its essentially an extension of the nearby most dangerous neighborhood, The Colony and ranks on par with it in terms of crime according to Neighborhood Scout. It is downright unsafe! In fact, one night in the late summer of 2023, dozens of cars were damaged in a mass overnight vandalism attack all across the property.
Over the past year, the majority of quality and conscientious of residents have left. All that remains are the unemployed pot-smoking hood rats disrupting the lives of those who remain and actually work for a living. I wouldnt be surprised if the property were to be sold soon because no one wants to rent here. Good luck with maintenance. It takes MONTHS for anything to get done. I cant wait to move.

Business Response on Google Feb 16th, 2024
Dear Anonthony, thank you for the review! We're truly sorry to hear about your experience. It's our priority to ensure a comfortable and enjoyable living environment for all. We understand your concerns and would like to discuss them further. Please feel free to visit our office or reach out to us directly. We're committed to improving our community and your input is valuable in this process.

Sincerely,
Maria Vides, Assistant Property Manager
[email protected]

Gina Love on Google

image I am so dissapointed that Monique the previous property manager is no longer with Cherry Knolls. She was always very polite and respectful to all the residents. She will truly be missed by so many here. Im hoping that the new manager portrays the same compassion and great customer service as Monique did. I do realize that the front office no longer answers calls like they used to. That is concerning because thats usually not the norm. Overall I like the area and maintenance is great. They usually fix issues within a few days.

Business Response on Google Mar 21st, 2024
Dear Gina, we appreciate your sentiments regarding the previous management and understand the changes can be a bit unsettling. Rest assured, our commitment to providing a welcoming environment and excellent service remains unchanged. We're sorry to hear about your concerns with the front office, and we invite you to reach out to us directly so we can address this matter. We're happy to hear you enjoy the area and our maintenance service. Please let us know if we can ever assist you with anything. Sincerely,Monique M., Property [email protected]

Shahla Tabarzadi on Google

image Unfortunately, when I spoke with the agents and planned to visit the place based on the promises they had made, I encountered a different scenario. They informed me that the apartment was no longer available, even though I had checked last night and this morning, and it was listed as available on the website. It was evident that the agents were exchanging glances, seemingly to coordinate the false advertisements or marketing claims made by one or two of them

Business Response on Google Feb 14th, 2024
Dear Shahla, please accept our apologies as instances like this are definitely not the norm here. We completely understand your frustration and would appreciate the chance to look into this matter further to ensure that this never happens again. When you have a moment, please reach out to our office directly. We hope to speak with you soon and look forward to clearing up any misunderstandings.Sincerely, Monique M., Property [email protected]

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Overall Rating

Overall Rating
( 81 Reviews )
34
8
3
6
30

Write a Review

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