Brent E. Tabor, DPM
-
2606, 702 Russell Ave # 103
Gaithersburg, MD 20877 - 301-948-3668
Hours
Chamber Rating
-
Saliha Ghaffar
I usually avoid giving negative reviews to doctors due to my family background in the medical field. However, I feel compelled to share my recent unsatisfactory experience. I arrived about 10 minutes early for my appointment to sort out new insurance details, and I informed the receptionist of my tight schedule due to an important work meeting. Despite the waiting area being empty, the receptionist seemed displeased with my request for timely service. After waiting 15 minutes past my appointment time, I inquired again about any possible delays, only to be told to wait further. Eventually, 30 minutes after my scheduled time, the clinic manager confrontationally informed me about a delay due to insurance processing, a procedure I found unusually long and unnecessary. When I questioned this, the staff implied that I was being aggressive, which was not the case. The doctor then emerged, claiming their system doesn't accept printed insurance cards, which contradicted my previous experiences. The doctor even questioned whether I wanted to be seen at all, after making me wait for 40 minutes and providing misleading information. During the appointment, the doctor accused me of being late and argued about it, despite my early arrival. I suggested verifying this with their check-in records and cameras, but my concerns were disregarded. The experience was so negative that I resolved never to return or recommend this doctor. The inflexibility of the staff and the inappropriate behavior of the doctor, especially regarding the insurance issue and the misrepresentation of my punctuality, were deeply disappointing. I have never been to a doctors office showing no compassion, instead making lies assuming I dont understand how the systems work. Dr Tabor, was very disappointing as well instead of just apologizing for the delay to further confront me during the appointment instead of just giving me the time that I am also paying for!! never going back!
Jan 11th, 2024 -
Emily Kleinburd
Thought he was great and staff was all super friendly. He was very helpful. Would recommend!
Jan 1st, 2024 -
Jennifer Umanzor
I visited Dr. Tabor because of some bad runner's toe I got from training for a marathon. The toenails needed to be treated but the care I received was horrible from beginning to end. I waited an hour to be seen after leaving work early making the visit rushed because it was past 5. He inspected my foot and immediately said that I was not meant to run because of my toes and tried to sell me on expensive inserts, not all minding how hurtful that is to hear and swallow in the middle of marathon training. Dr. Tabor then decided to remove the toenails with no warning (no local anesthetic given). I just about fainted from the visceral reaction. He put band-aids on my toes and sent me on my way with no directions on how to treat my toes or recover. I was then billed $200+ for the 10 minutes it took to mangle my toes and keep me from running for a week. I was also billed for tests that I did not know were taken. I called and emailed to inquire about the experience and received a snippy attitude about how in "30 years he had never needed to explain to someone how to take care of their wounds". My visit resulted in horrible throbbing pain and slow recovery. My toes look awful to this day (afraid to wear sandals) and worst of all, I was belittled about the whole interaction. Experiences like these are why doctors make the medical industry so hard to trust. WOULD NOT RECOMMEND.
Nov 8th, 2023 -
Ron
Didnt even get my appointment. Arrived to the location and after entering the front door, the sign outside where the office was supposed to be said to go around the building. I am disabled and in a wheelchair and this made me late. Once I got there they told me the doctor couldnt see me because I was late after failing to mention beforehand that there are extra steps to enter the office.
Oct 25th, 2023 -
Willie Morales
Update: 11-09-2320 Dr. Tabor called me at 6PM today while I was at Dinner. Dr. Tabor proceeded to explain that during the more than 5 weeks since my appointment, he was on vacation and had the unfortunate luck of experiencing deaths in both he and his Spouses close family. While I am humbly reminded that others can experience unforeseen challenges, I must stand behind my initial review. In my initial review, I identified an administrative failure not necessarily issues with the Doctors performance. As a patient experiencing pain and seeking care, I am not sure the expectation is that I be burdened with finding out the providers schedule. In fact, that very responsibility rest with the providers administrative staff to communicate with patients about delays, scheduling conflicts, and expectations. Further, there is a question of medical ethics here too. If a provider cannot take care of a patient for whatever reason, shouldnt other providers be referred to the patient? I have made mistakes in life too and know that sometimes things just dont work out. That said, I should not be scolded by a provider for advocating for my care and quality of the ancillary services that make patient care possible. I wish Dr. Tabor and his practice well, but I did not feel cared for or welcomed and my trust in the provider was completely eroded. Lastly, Dr. Tabor shared that a key member of his administrative staff is his spouse. I would submit that changes in his administrative staffs performance are needed, perhaps his relationship with a key member of his staff is impacting his ability to correct the service issues that I have shared. I am a current patient of Dr. Tabor whose treatment requires a surgical procedure, soon to be former patient. Dr. Tabor provided standard professional care in assessing my condition and in identifying a treatment plan. Notwithstanding Dr. Tabors excellence of care, the staff serving his practice, and in particular the individual scheduling procedures, are simply failing the practice and patients. My initial visit was in late September of 2023 and as of today (11/7/2023), the individual scheduling my procedure has not called me to inform me of further steps or to establish expectations for how long the process might be. In fact, had I not started calling over the last 4 days, I am not confident that any of Dr. Tabors administrative staff would have reached out to me. The provider can only share their expertise if supporting staff is passionate and engaged in the practice of serving patients. Unfortunately, I am afraid that if I were a patient without the ability to advocate for myself, Dr. Tabors staff could likely mistreat me or exponentially weaken the quality of my care. The last comment that was made to me this morning was, I dont really know why Ms. Lisa has taken so long to get back to you, to tell you the truth I just started here and dont really know whats going on with your case, followed by a dial tone. I feel like maybe the Doctor does not want me as a patient and the staff is just pushing me off. This is a terrible feeling because my foot hurts and finding a good Podiatric provider can be a challenge. I am hoping the staff might improve when they see this review!
Oct 21st, 2023
Contact Info
- 301-948-3668
Questions & Answers
Q What is the phone number for Brent E. Tabor, DPM?
A The phone number for Brent E. Tabor, DPM is: 301-948-3668.
Q Where is Brent E. Tabor, DPM located?
A Brent E. Tabor, DPM is located at 2606, 702 Russell Ave # 103, Gaithersburg, MD 20877
Q What is the internet address for Brent E. Tabor, DPM?
A The website (URL) for Brent E. Tabor, DPM is: http://www.lakeforestfootandankle.com/
Q What days are Brent E. Tabor, DPM open?
A Brent E. Tabor, DPM is open:
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Q How is Brent E. Tabor, DPM rated?
A Brent E. Tabor, DPM has a 3.0 Star Rating from 8 reviewers.
Hours
Related Categories
Ratings and Reviews
Brent E. Tabor, DPM
Overall Rating
Overall Rating
( 8 Reviews )Saliha Ghaffar on Google
I usually avoid giving negative reviews to doctors due to my family background in the medical field. However, I feel compelled to share my recent unsatisfactory experience. I arrived about 10 minutes early for my appointment to sort out new insurance details, and I informed the receptionist of my tight schedule due to an important work meeting. Despite the waiting area being empty, the receptionist seemed displeased with my request for timely service.
After waiting 15 minutes past my appointment time, I inquired again about any possible delays, only to be told to wait further. Eventually, 30 minutes after my scheduled time, the clinic manager confrontationally informed me about a delay due to insurance processing, a procedure I found unusually long and unnecessary.
When I questioned this, the staff implied that I was being aggressive, which was not the case. The doctor then emerged, claiming their system doesn't accept printed insurance cards, which contradicted my previous experiences. The doctor even questioned whether I wanted to be seen at all, after making me wait for 40 minutes and providing misleading information.
During the appointment, the doctor accused me of being late and argued about it, despite my early arrival. I suggested verifying this with their check-in records and cameras, but my concerns were disregarded. The experience was so negative that I resolved never to return or recommend this doctor. The inflexibility of the staff and the inappropriate behavior of the doctor, especially regarding the insurance issue and the misrepresentation of my punctuality, were deeply disappointing.
I have never been to a doctors office showing no compassion, instead making lies assuming I dont understand how the systems work. Dr Tabor, was very disappointing as well instead of just apologizing for the delay to further confront me during the appointment instead of just giving me the time that I am also paying for!! never going back!
Emily Kleinburd on Google
Thought he was great and staff was all super friendly. He was very helpful. Would recommend!
Jennifer Umanzor on Google
I visited Dr. Tabor because of some bad runner's toe I got from training for a marathon. The toenails needed to be treated but the care I received was horrible from beginning to end. I waited an hour to be seen after leaving work early making the visit rushed because it was past 5. He inspected my foot and immediately said that I was not meant to run because of my toes and tried to sell me on expensive inserts, not all minding how hurtful that is to hear and swallow in the middle of marathon training. Dr. Tabor then decided to remove the toenails with no warning (no local anesthetic given). I just about fainted from the visceral reaction. He put band-aids on my toes and sent me on my way with no directions on how to treat my toes or recover. I was then billed $200+ for the 10 minutes it took to mangle my toes and keep me from running for a week. I was also billed for tests that I did not know were taken. I called and emailed to inquire about the experience and received a snippy attitude about how in "30 years he had never needed to explain to someone how to take care of their wounds". My visit resulted in horrible throbbing pain and slow recovery. My toes look awful to this day (afraid to wear sandals) and worst of all, I was belittled about the whole interaction. Experiences like these are why doctors make the medical industry so hard to trust. WOULD NOT RECOMMEND.
Ron on Google
Didnt even get my appointment. Arrived to the location and after entering the front door, the sign outside where the office was supposed to be said to go around the building. I am disabled and in a wheelchair and this made me late. Once I got there they told me the doctor couldnt see me because I was late after failing to mention beforehand that there are extra steps to enter the office.
Willie Morales on Google
Update: 11-09-2320
Dr. Tabor called me at 6PM today while I was at Dinner. Dr. Tabor proceeded to explain that during the more than 5 weeks since my appointment, he was on vacation and had the unfortunate luck of experiencing deaths in both he and his Spouses close family.
While I am humbly reminded that others can experience unforeseen challenges, I must stand behind my initial review. In my initial review, I identified an administrative failure not necessarily issues with the Doctors performance. As a patient experiencing pain and seeking care, I am not sure the expectation is that I be burdened with finding out the providers schedule. In fact, that very responsibility rest with the providers administrative staff to communicate with patients about delays, scheduling conflicts, and expectations. Further, there is a question of medical ethics here too. If a provider cannot take care of a patient for whatever reason, shouldnt other providers be referred to the patient?
I have made mistakes in life too and know that sometimes things just dont work out. That said, I should not be scolded by a provider for advocating for my care and quality of the ancillary services that make patient care possible. I wish Dr. Tabor and his practice well, but I did not feel cared for or welcomed and my trust in the provider was completely eroded.
Lastly, Dr. Tabor shared that a key member of his administrative staff is his spouse. I would submit that changes in his administrative staffs performance are needed, perhaps his relationship with a key member of his staff is impacting his ability to correct the service issues that I have shared.
I am a current patient of Dr. Tabor whose treatment requires a surgical procedure, soon to be former patient. Dr. Tabor provided standard professional care in assessing my condition and in identifying a treatment plan.
Notwithstanding Dr. Tabors excellence of care, the staff serving his practice, and in particular the individual scheduling procedures, are simply failing the practice and patients.
My initial visit was in late September of 2023 and as of today (11/7/2023), the individual scheduling my procedure has not called me to inform me of further steps or to establish expectations for how long the process might be. In fact, had I not started calling over the last 4 days, I am not confident that any of Dr. Tabors administrative staff would have reached out to me.
The provider can only share their expertise if supporting staff is passionate and engaged in the practice of serving patients.
Unfortunately, I am afraid that if I were a patient without the ability to advocate for myself, Dr. Tabors staff could likely mistreat me or exponentially weaken the quality of my care.
The last comment that was made to me this morning was, I dont really know why Ms. Lisa has taken so long to get back to you, to tell you the truth I just started here and dont really know whats going on with your case, followed by a dial tone.
I feel like maybe the Doctor does not want me as a patient and the staff is just pushing me off. This is a terrible feeling because my foot hurts and finding a good Podiatric provider can be a challenge.
I am hoping the staff might improve when they see this review!
Overall Rating
Overall Rating
( 8 Reviews )Write a Review
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