Chamber of Commerce

      ACT 1st Federal Credit Union

      ( 53 Reviews )

      ACT 1st Federal Credit Union
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      N/A
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 6:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.6 - (53 reviews)
      46
      1
      1
      0
      5
      Read Our 53 Reviews

      Chamber Rating

      Verified Member
      4.6 - (53 reviews)
      46
      1
      1
      0
      5
      › ‹
      • Jt Hare

        Fast and easy to work with. Great customer service. Would highly recommend!
        Mar 15th, 2024

      • James Urice

        I had to find a new way to pay my bills this month because they had to mess with the app again I may as well find a new bank I'm tired of the poor management here.
        Oct 20th, 2023

      • Linda Evans


        Oct 3rd, 2023

      • Selena Miner

        Brandy Dolly is an exceptional loan officer. She went above and beyond to help me. I will recommend her to everyone. Thanks Brandy..!!
        Sep 27th, 2023

      • W E

        I recently worked with Brandy Dolly to help secure a vehicle loan The SUV was actually located at a dealer in Florida. I would like to note the courteous and professional work done by Brandy to make this happen so smoothly in light of the urgency that we presented to her. She was always quickly available to answer our calls and emails. She also was very knowledgeable regarding loan product offerings. In addition, she communicated efficiently with third parties such as the dealership, etc. to insure the process went smoothly, which it did. I wanted to share these comments because so often in customer service interactions, we encounter folks who are apathetic, lack attention to detail, and are not good listeners. Brandy shined in all these areas. She is an asset to ACT 1st.
        Oct 9th, 2023

      Read Our 53 Reviews

      About
      ACT 1st Federal Credit Union

      ACT 1st Federal Credit Union offers full-service banking in Maryland and West Virginia and an informational website to inform members of the wide variety of products and services offered.The foundation of our organization, established by the early volunteers continues to promote the trust that began over a half century ago. The cohesiveness of the members who support the organization, the volunteers who serve on the board and committees, and the staff who so diligently perform their duties while maintaining an open and friendly relationship, are responsible for our successes.

      Contact Info

      Services

      • unsecure loans
      • secure loans
      • personal loan
      • auto loan
      • home equity loan
      • mortgage loan

      Images

      Questions & Answers

      Q What is the phone number for ACT 1st Federal Credit Union?

      A The phone number for ACT 1st Federal Credit Union is: (301) 729-8015.

      Q Where is ACT 1st Federal Credit Union located?

      A ACT 1st Federal Credit Union is located at 14316 National Highway, La Vale, MD 21502

      Q What is the internet address for ACT 1st Federal Credit Union?

      A The website (URL) for ACT 1st Federal Credit Union is: https://www.act1stfcu.org/

      Q What days are ACT 1st Federal Credit Union open?

      A ACT 1st Federal Credit Union is open:
      Saturday: 9:00 AM - 1:00 PM
      Sunday: N/A
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 6:00 PM

      Q How is ACT 1st Federal Credit Union rated?

      A ACT 1st Federal Credit Union has a 4.6 Star Rating from 53 reviewers.

      Hours

      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      N/A
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 6:00 PM

      Related Categories

      Nearby Citibank Locations

      Ratings and Reviews
      ACT 1st Federal Credit Union

      Overall Rating

      Overall Rating
      ( 53 Reviews )
      46
      1
      1
      0
      5
      Write a Review

      Jt Hare on Google

      image Fast and easy to work with. Great customer service. Would highly recommend!

      Business Response on Google Mar 15th, 2024
      We appreciate your feedback and are glad to hear about your positive experience with us. Thank you for recommending ACT 1st Federal Credit Union! Please let us know if we can help you with any of your financial needs!Thank you again,ACT 1st Federal Credit Union Management

      James Urice on Google

      image I had to find a new way to pay my bills this month because they had to mess with the app again I may as well find a new bank I'm tired of the poor management here.

      Business Response on Google Sep 30th, 2020
      Hello, James. We are sorry that your drive-thru experience was less than satisfactory. Due to closing early yesterday for Good Friday, we may have been experiencing a higher drive-thru volume during the hours we were open for business. Still, we acknowledge that your time is valuable and we apologize for any inconvenience you may have experienced. If you are logged in to online banking, there is a link to our contact information in the footer area of the site. If you are using our mobile app, please see under "MORE" for contact information.

      Linda Evans on Google

      image

      Business Response on Google Sep 23rd, 2023
      Thank you for your positive review, Linda! We appreciate your feedback. If you have any further questions or need assistance, please don't hesitate to reach out to us at (301) 729-8015.Warm regards,ACT 1st Federal Credit Union

      Selena Miner on Google

      image Brandy Dolly is an exceptional loan officer. She went above and beyond to help me. I will recommend her to everyone. Thanks Brandy..!!

      Business Response on Google Oct 6th, 2023
      Thank you for your kind words, Selena! We're happy to hear that Brandy provided great service for you. We appreciate your recommendation and look forward to serving you in the future! If you have any further questions or need assistance, please don't hesitate to reach out to us at (301) 729-8015.Warm regards,ACT 1st Federal Credit Union

      W E on Google

      image I recently worked with Brandy Dolly to help secure a vehicle loan
      The SUV was actually located at a dealer in Florida.
      I would like to note the courteous and professional work
      done by Brandy to make this happen so smoothly in light of the urgency that we presented to her.
      She was always quickly available to answer our calls and emails. She also was very knowledgeable regarding loan product
      offerings. In addition, she communicated efficiently with third parties such as the dealership, etc. to insure the process went smoothly, which it did.
      I wanted to share these comments because so often in customer service interactions, we encounter folks who are apathetic, lack attention to detail, and are not good listeners. Brandy shined in all these areas.
      She is an asset to ACT 1st.

      Business Response on Google Sep 12th, 2023
      Thank you for taking the time to share your positive experience with our Messick Branch Loan Officer, Brandy Dolly. We are thrilled to hear that she provided you with courteous and professional service, and that she was able to assist you smoothly and efficiently. We appreciate your kind words and value your feedback. Brandy is indeed an asset to our team! If you have any further questions or need any assistance in the future, please don't hesitate to reach out to us at (301) 729-8015.Warm regards,ACT 1st Federal Credit Union
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      Overall Rating

      Overall Rating
      ( 53 Reviews )
      46
      1
      1
      0
      5

      Write a Review

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