CVS

Mar 16th, 2024

Consistently poor service. They are generally rude to many customers and its a management problem. Management can assist employees to lead with kindness and empathy especially for us senior citizens. The prescription texts are often incorrect and then they give you an attitude, make up stories, and shift blame. The culture behind that counter is unhealthy. Opinion: Staff need training, they need more staff, and they must be educated in customer service, patience, and kindness- CVS must remember we have choices. Customer service in this place must improve.
Feb 27th, 2024

Feb 24th, 2024

After 10 years of struggles with the CVS pharmacy on Arlington Rd in Bethesda, today was the last straw. Not sure if this CVS hires new grads, bottom of the class, or maybe our education system is failing us. Either way we can no longer deal with pharmacists that are inept at filling prescriptions!
Feb 21st, 2024

This pharmacy was a disaster years ago, so I switched to Safeway pharmacy, but this week one of my fathers prescriptions was sent to this CVS pharmacy, and I discovered today that nothing has improved. They simply dont seem to give a damn about patients, or have any professional integrity as pharmacists. Safeway pharmacy across the street is actually a world away, in terms of outstanding customer service & the pharmacists professional standards. Kudos to Safeway, and a warning to stay away from this CVS.
Feb 19th, 2024