SEPHORA

Staff are always attentive and helpful. I love the variety of brands that are available. Well stocked.
Feb 15th, 2024

I had such a great experience with Nefatari (I hope I spelled this right!) She was so patient and knowledgeable I needed a lot of help as I am not experienced at all when it comes to make up. I spent over $500 with her and I do not regret one thing I brought. I had so much fun with her!! She helped me while also helping others we had laughs, and she nailed the looks I was going for. She wasnt pushy and helped me come to my own decisions about the products she recommended. I will be back to show her how beautiful the make up is on me and share how her tips really helped me. Thanks girl!! Sephora needs to keep her around shes a diamond!!
Feb 12th, 2024

Horrible. Never get greeted when I go in and if I need something, I have to look and search for someone to help me. Ladies who work at this mall can be rude and I dont think Im coming back to this location
Jan 29th, 2024

i love skincare and makeup and etc. i frequent the place but the staff make back handed comments and are quite rude. the store is cleanish but its always packed and the asiles are small
Jan 29th, 2024

I usually have a good experience at this location, but I cannot say that for my last trip. Yesterday, I went to Westfield Montgomery Mall with a few of my friends. We were super excited to go to Sephora as it was a long time since we've been there. As soon as we stepped into the store we could already notice that almost all the workers were looking at us. We split into a few groups around the store to avoid getting into people's ways, so me and two of my friends went to one aisle. I noticed a moisturizer on the shelf that I had seen on TikTok, so I went to it and began to pump some out of the tester. I was having difficulty pumping it though as a lot of the product was already gone. Then, I noticed a worker walk up to me and my friends. She said a lot, but to summarize what she said, she basically said that she had saw us pumping all of the products and making a "mess" in the store, and to not pump the moisturizer if I'm not going to use it. She then asked if we were in here for anything specific, and if not, we shouldn't be touching everything and making a huge mess (Keep in mind she said all of this with a nasty attitude.) I was taken aback by what she said and the tone in her voice, so me and my friends just said no and then went to a different aisle. Also, for the whole time me and my friends were in the store, that moisturizer was the ONLY thing that we touched and used. Plus, I was in the middle of pumping the product out and didn't have the chance to apply it on my skin, so I can clearly tell that she was just making assumptions. Although I do understand the epidemic of "Sephora 10 year olds", she had no right to talk to us with that much attitude, especially because we were being peaceful and undisruptive. I wish I had gotten a look at her name tag, but unfortunately I was too shocked to do so. All I know is that she was white on the older side, her hair looked bleached to be a blonde/platinum, and that she was short. I had the interaction on Friday, March 1st, at around 5-6 PM. I hope this worker can be identified and that something can be done about her, because I did not feel welcomed and safe in that store.
Mar 2nd, 2024