Truist

I bought a car online recently through a company who's name rhymes with Mesla. Great car, horrible finance department. For three days I couldn't get anyone on the phone at Mesla finance to tell me anything about my "pending" loan application, so I called Kiyana and Reza at Truist. They had me approved in 15 minutes, and I picked up the check next day. The Truist interest rate was .75% lower, too! When time was tight, and I really needed help, the staff at Wildwood Truist really helped me out.
Feb 27th, 2024

These guys are great. Donr believe all the snotty bethesda people complaining
Feb 7th, 2024

There arent clear lines to see a teller. I stood waiting for 10 minutes and someone else walked up to a counter with no one there. When a teller showed up, that customer was waited on. The bank manager standing next to me didnt correct the situation and I will be taking my business elsewhere
Aug 12th, 2023

This is the worst branch of truest. I cant believe I forgot to avoid it this time I tried the drive through, told the teller I was making a deposit and cashing a check. After 10 minutes, I press the call button. After another two minutes, a different tower came out and gave receipts back to me having deposited everything instead of cashing the check as requested. Just avoid this branch.
Jul 26th, 2023

I really dont want to give any stars. If your African American do not come to this branch. Kiyana, the branch leader III doesnt know how to respect all customers and cultures. There is very poor customer service. I went in with a passport and id to cash a check. Saurav actually called the company for a 2000.00 check. After I told him I work for a competitive bank. He was very racist and classist. Thats not proper protocol at all for cashing checks at any bank. Their all foreigners who dont know the first thing about customer service and stick together in their clique. I personally bank at PNC and Bank of America and Ive never been treated so horribly. While my daughter was present. Hopefully, this isnt indicative of all Truist banks. Ive heard horror stories since this bank merged. Finally, I believe their all true.
May 13th, 2023