Citi

T Taro _{on Google}

Mar 2nd, 2024

Citi is the worst bank of all the banks we've ever had. Its emplyees keep bothering its customers. Its UI is terrible.

Elizabeth Padgett _{on Google}

Jul 18th, 2023

I really like this branch. Almost all of the staff are super nice and helpful.

Master Hormones _{on Google}

May 10th, 2023

I had an appointment with Ms. Assi today to ask for my referral bonus, which I was supposed to get it six months ago, I was directed to go to branch after countless talks with representatives over the phone; anyway she was late to by appointment by 15 minutes, and eventually came to ask what I am here for when I was sitting in waiting area, and shortly explained why they cant grand referral bonus unless it is opened at branch, however that was not the deal at all in first place; ultimately, I could not get my referral bonus, and I switched gear on closing my account & withdrawing all of my money in branch for retaliation; guess what how much longer I waited for ? 40 minutes; it is insane; they are incapable of anything; no more business with you CitiBank; my next task would be closing out the my wifes account which was opened by my referral link at first place

bilisuma diriba _{on Google}

Feb 4th, 2023

Went to this branch to withdraw a cash. Since I dont have debit card with me. They ask me for proper photo ID and I provided them. Finally after they verified everything, they denied me the many for the reason that I opened account online. I have to wait until my physical card arrived. Much worse, those people, four of them soo disrespectful and they literally harassed me. Start processing closing all my Citi accounts.

Petra Belke _{on Google}

Aug 25th, 2021

Worst costumer service Ive experience in the US. Ive been living here for 13 years and I am always amazed how amazing costumer service is in this country. But Citibank been the worst! My account got blocked 3 separate times in 1 month . I try to reach out to the banker several times and she never answers. I called the branch manager and I was very polite and explained to her what was going on she apologized and said dont worry I will check on the issue and get back to you been over 2 weeks and I havent heard from her either! Both banker and manager were very friendly but I dont need a friend I need efficiency. I cant wait to go cancel my account. Ive never experienced such a horrible costumer service!