Baltimore, MD Cosmetics Store

Pretty awful customer service. Latria & whatever other employee that is working at 5:50pm on 01/17. They did not greet when I came in, and shot some pretty dirty looks up ... more

Bad customer service. The employees are not friendly and do not care about the customer. I did a pickup order the other day and didnt receive two items i paid for.

I love

Avoid this location until they hire professional security who is not a hostile & disrespectful man harassing women with children.

Very poor location. Inventory is always low. Employees are lackadaisical. Racial profiling is a frequent occurrence. They seem to think any young man of color is trying t ... more

Helpful associates. Made good recommendations.

It would be great if the company updated their locations! I just drove and paid for parking downtown at the harbor only to find they no longer have a presence at the Gall ... more

Didn't know that BBW was at East Point. It was a pleasant surprise to say the least. 75 percent off sale was a pleasure. Wonderful Customer Support and Excellent Customer ... more

Hours are incorrect. I went there at 12pm today and no one was there so I went to the Sephora around the corner instead and found a great alternative to a Mac lipstick.

Towson Burberry closed

i wanted to transfer medicine from cvs across the street but they dont want to do the job, i went three times for same thing but they say cvs did not pick up phone, i we ... more

My favorite place for all of my hair products

the best cosmetic

It's all easy to find what you need to

I had my full body massage with Matt. Per usual he was great! Always patient, kind, and providing the best service. I came for more of a relaxed massage, then realized I ... more

She is professional and well prepared for her job. Any color I needed, she had on hand. She was on time for the shoot. I would use her again!

I purchased what I went in for.

I actually like Sally's, today the store clerk rang up an item for $11 that was really$3 and some change, luckily I was paying attention, she quickly corrected it, but di ... more

This is the most nourishing moisturizing lip balm Ive ever used. I only use this brand I have almost all the different scents. I tell so many people about this its so go ... more

Been using their foundation and makeup for over 15 years by now. It not only matches my skin to perfection. It is sweat proof, shower proof, rain proof and every other ki ... more

Great customer service. Their robes are very cool- I love the one I bought! They have a selection of some of their products and the option for online ordering. Skin care ... more

Everytime I come here Gina always takes care of me and my mom always provides the best customer service. I only come on Tuesdays just to get the best service. She should ... more

Small parking is scarce. Had everything I needed at the time.

Went in there looking for advice and was sold something not for my hair type that caused breakages. Im not informed toward hair products but they couldve told me.

I love the mousse foundation

Always have what I need. Very reasonable and the friendliest staff!

Good selection, friendly service, great prices. 5 stars all the way.

It was my first time visiting this location. I was greeted immediately upon entering the store buy two of the young ladies who were working. They were very helpful and gu ... more

Nice

Lloyd and Tyra were amazing! They provided me with excellent customer service and made me want to shop at this location all the time! Not only were they professional, the ... more

Ok funny acting at times

Ordered something online that i need to return and this Sephora would not let me return it because they are part of JCP and can not accept online returns, very inconvenie ... more

She is hands down the best. Her products are absolutely amazing. The shampoo and conditioner leaves your hair soft and with need to detangle.

I was at the Whitemarsh location , to get my eyebrows done and the girl actually made an attempt to use clippers , I asked her not to use those on eyebrows . Thats a nooo ... more

I placed an order on 1/31/23. Two weeks went by, so I sent an e-mail. Then another. Zero response. No phone number to call. Still nothing and its 2/19/24. If I get re ... more

Nicole was a joy t work with ! She was very nice and her customer service skills were awesome! I was not sure about getting lashes there because I encountered a bad exper ... more

Very friendly place

They are an awesome independent store that supports local artist! They have paid me for several of my designs and have always provided me credit. The shop is adorable and ... more

this scrub is the best i have used and the jar is big a 16 ounce for $15.00 cant beat it

Key is to be consistent in applying once daily and the amount of product sparingly. I merely dip wand once and apply to the base of lash line. It takes about 4 weeks to s ... more

The pharmacist behavior is not good enough to speak gently. I just surprised. Please behave well with all, thanks.

Best organic hair growth oil of our life time

I'm obsessed with the clothes but, I wish they wouldn't constantly follow you around the store. It's ok to ask am I looking for something in particular but let me enjoy s ... more