Group Dynamic Inc

Great support given by Group Dynamics. Any negative reviews are based on rules set by the IRS by unhappy FSA participants. The rules are set to prevent abuse of the FSA plans, GD only follows guidelines set. Their support and administration of our plans are fantastic.
Dec 29th, 2023

Always extremely helpful.
Oct 25th, 2023

I don't like writing negative reviews, but the way this system works is making me crazy. Pretty much every time I am using my card, they put it on hold till I provide them itemized receipts and bills. Why should I do it? Please call whoever charge me directly and don't waste my time. I am using my money and I don't have to prove it to you. I haven't done it before with other FSA accounts.
Sep 16th, 2023

They force you to buy products from their FSA store and will deny claims for the same or similar product bought elsewhere, even when the product is clearly labeled as "FSA/HSA Approved". When appealing denied claims they draw out the review process over 4 weeks resulting in forfeited FSA funds when a new year has started. Their customer support agents have very limited information regarding appeals and will tell you they have no information on your appeal and that information can only be communicated to you via snail mail.
Mar 8th, 2023

You're asking me to review my FSA which is kind of weird but it's fine I guess
Jan 22nd, 2023