Lowe's Home Improvement

It was very busy with Mother's day being a day away. Even so, my experience was made with genuine thoughtfulness and great customer service. The young woman "Max" who was the cashier in the garden center went above and beyond to get me exactly what I needed. Thank you!
May 9th, 2022

Whomever the manager was on 5/17/22 at 6:30 PM eastern time is unfit to hold his position at Lowe's, and was beyond unhelpful. Your position is to manage the affairs of Lowe's, not to manage what words people use when getting the INFINITE runaround for weeks, ESPECIALLY if they're not directed at you in an insulting manner. A product you sold me malfunctioned & caused an electrical fire with less than three months of use, yet your team can't stand behind the products. It's gross. You used any basic excuse to get out of doing your job, which is plainly manipulative & clearly lazy behavior. I really hope that Lowe's finds better help eventually, because I'm taking my business to Home Depot or whatever local hardware store after that display. I'm filing a complaint, so good work, ya jerk.
May 23rd, 2022

Lowes is a very good home improvement store. Always someone who will help you find things & offer to help you load your car if needed. Great prices, clean store, too.
May 8th, 2022

Seemed ok, i wasn't in the store very long. I wasn't thrilled that my online order wasn't ready, so thanks to the bay locator in the app, I picked it myself in 45 seconds. The customer service cashier fixed the charges, she did her job well but wasn't especially friendly.
May 7th, 2022

Whats going on at this store? Was completely brushed off by three store associates today trying to find a few items. Said, "hey excuse me," to two associates who blew past me having completely ignored me. The second time I asked for assistance, they fired back with, "I'm in the middle of something," and shuffled away (in the empty store). The cashier was nice, asked if I found everything, which I hadn't. Because Augusta Lowes employees are very rude. I wouldn't write a review like this, but I am ALWAYS pushing for us to shop Lowes instead of Home Depot, for reasons. But honestly this kind of service is pretty appaling.
May 4th, 2022