Holiday Inn Express & Suites Lafayette, an IHG Hotel

This was the grossest hotel I have ever stayed in! I usually feel like its a safe bet to book a Holiday Inn but not anymore! When we walked in I noticed a weird smell and there were caution wet floor signs all over the lobby just laying around. we booked a 2 bed room and when we got to our room it was one bed and a couch bed. We went down and told them and the lady said. I know you booked a different room but our manager changed it last night so we could accommodate more people and we are sold out. The room smelt disgusting, the curtains were shredded, carpet was old and stained, the bathroom was awful and after we came back from dinner we found and killed a roach. This place need an overhaul! We were in room 224
Apr 8th, 2024

Nice thats all I have to say
Apr 6th, 2024

Visit this hotel for a funeral first walk in thought it was going to be comfortable checked in my room I was hit with a unpleasant older i went to the desk and ask for a different room the second room had a older but not as bad as the first room manager wasn't on duty till morning when she did come in we talked about the older she act if is she didn't notice any smells I asked for a discount and didn't get it this was uncomfortable and disappointing I couldn't even eat breakfast. At that place don't recommend
Apr 4th, 2024

Rooms & The shape, the entire property is just not like Holiday Inn Express. Needs quite a bit of rework. Breakfast was not all items were available and not refilled. We were there 3 nights and the breakfast items were not available. Location is the best thing going for this hotel. Else, it's sub par.
Mar 30th, 2024

We stayed here to visit family and were pleasantly surprised by the secluded location which felt like additional privacy. The service was great and the breakfast was alright. There was really nothing put of place that I can recall would make me give a bad review besides the leaking bathtub faucet (but we couldn't hear it so it was fine). Everyone was really sweet and readily available to help. Would definitely consider staying here again when we're back in town :).
Mar 26th, 2024