Lafayette, LA Car Rental Agency

Nice front workers. Car was clean and they were very quick with handling everything correctly ☺️

Told me bad information and I called beforehand to make sure I had everything in order. Ridiculous!!! Then they couldnt do anything for me and they had NO DAMN CARS! Wors ... more

Tried to be patient so that my issue could be resolved but clearly faithful returning customers do not matter. I was told that I would be contacted to receive reimburseme ... more

Very good people to rent from

Hands down, absolute best customer service! I have been to other locations in the same area and other areas and none of them compare. Fast, friendly, and they go above an ... more

I have rented from them many times, and they are always accommodating and professional. The vehicles are in great shape

Great friendly and professional service !

They are an amazing team from the location off of pinhook to New Iberia I was in and out without any problems , now I just want to rent a car just to thanks

Very friendly staff. Provided a clean and reliable car for our trip. Easy process.

Easy access to vehicle, I had an easy return with key drop for a 6 am flight

it's great. so much easier renting a car at the rental center.

I JUST LOVE LOVE LOVE GILES. THE CAR BUYING EXPERIENCE IS OUT STANDING.FRIENDLY, HELPFUL, HANDS ON STAFF..EVEN THOUGH I DIDN'T GET APPROVE FOR A VEHICLE,I WOULD HIGHLY RE ... more

The pickup and drop-off process with this car rental service was seamless. The staff was waiting for me upon arrival, and the return was equally efficient. I appreciated ... more

Excellent Customer Service The ladies there are ALWAYS so sweet and ALWAYS have my rental ready to go when I get there... I wish I didn't have to rent so much but I LOVE ... more

My husband has been renting cars from here for a while now and Deana has been so much help. She has given us the best rates and is always an easy process. Thank you Deana ... more

HOW BADLY I WISH THEY DID NEGATIVE STARS NEVER IN MY LIFE HAVE I EVER BEEN DISRESPECTED SO MUCH IN MY LIFE MY HUSBAND WENT TO DROP OFF THE TRUCK AND GOT CUSSED OUT BY THE ... more

We bought a truck from Mr. Smith almost a year ago. We've been very happy with our purchase. We were impressed with how clean the truck was. We've had no issues.

Fast and efficient!!!! Definitely recommend!!

********THIS IS NOT HERTZ!!!!!!!!! This is an airport that services private aircraft. *****NO RENTALS cars on site. **** DO NOT CALL THIS NUMBER

The gentleman that helped me was amazing. Came in to work on Easter sunday.

Got an awesome car at a good price. The people who work there are super nice! Beats going to the airport any day!

A easier wayto rent a car.

Off the CHAIN

Avoid at all cost. Was double charged for same rental (2 completely different amounts). Credit claim has failed and thrifty refuses to answer the phone on their support l ... more

The worse experience ever. Customer service is horrible. Very rude dont rent there. Dont know how to talk to people. Very unprofessional I repeat I recommend you guys not ... more

If I could give yall zero stars I would since yall yall want be working with Uber anymore I will no longer be using yalls services yall are a joke and it definitely sound ... more

I had to rent a van online from them. And they charge me for it. But when I went to the office they had. Tell me it's no more van in that size. And they piss me off

We rented a vehicle from this Hertz. The original guy was nice got us in a a vehicle as soon as he could. It was a little dirty smelt the smoke when we got it but we need ... more

No stars. You pay what you get for, and for my case, I paid and got no rental car. My reservation had an error where the drivers name and credit card names didnt match, e ... more

I booked a rental car through American Express Travel services for pickup and the location has no vehicles