Xfinity Store by Comcast
-
104 Lois Road
Houma, Louisiana 70363 - (800) 266-2278
- Website
Hours
Chamber Rating
-
Kim Champagne
Apr 1st, 2024 -
Kathy Little
Hate how your automated system works, because it doesn't. 5 to 7 calls for it to constantly tell me to go online and fix the problem, an agent can't help me, then hang up. How can I go online when my internet isn't working and it doesn't ask how can they help. I had to get in my car, drive across town to an office to talk to a real person for them to troubleshoot then, to get an appointment two days away. BUT in the meantime, I'm still being charged for cable. If I'm late a REAL person will call for the money, BUT when I need what I'm paying for fixed, they all turn to robots.
Feb 28th, 2024 -
Ag
Jan 26th, 2024 -
Rudolph
Good
Jan 15th, 2024 -
Brandi A
Rude woman sitting at low desk wouldn't give me her name and told me "nobody in here going to give you my name either." Nor would she help me trying to get information about low-cost computers offered through a government program. Attitude all the way. My recording was too large and cut short. Due to my spouse being laid off, I was recently eligible for reduced price internet. I called some 1 (800) number to apply and was told it's a 3 day determination time. My last bill showed what my normal draft would be, although they drafted $30 less than my bill showed that they would. That's when I assumed that I was eligible. I went in here hoping I could get some direction, but I was met with rude and condescending behavior. This is who I choose as my provider and get treated like I'm wasting their time to help me during a simple inquiry. We need a computer for work searches and resume writing. No help here on how to get a deal before he gets back to work. Smh
Jan 14th, 2024
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Questions & Answers
Q What is the phone number for Xfinity Store by Comcast?
A The phone number for Xfinity Store by Comcast is: (800) 266-2278.
Q Where is Xfinity Store by Comcast located?
A Xfinity Store by Comcast is located at 104 Lois Road, Houma, Louisiana 70363
Q What is the internet address for Xfinity Store by Comcast?
A The website (URL) for Xfinity Store by Comcast is: https://www.xfinity.com/local/la/houma/104-lois-road.html
Q How big is Xfinity Store by Comcast?
A Xfinity Store by Comcast employs approximately 20+ people.
Q What days are Xfinity Store by Comcast open?
A Xfinity Store by Comcast is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Q How is Xfinity Store by Comcast rated?
A Xfinity Store by Comcast has a 3.1 Star Rating from 165 reviewers.
Hours
Ratings and Reviews
Xfinity Store by Comcast
Overall Rating
Overall Rating
( 165 Reviews )Kim Champagne on Google
Kathy Little on Google
Hate how your automated system works, because it doesn't. 5 to 7 calls for it to constantly tell me to go online and fix the problem, an agent can't help me, then hang up. How can I go online when my internet isn't working and it doesn't ask how can they help. I had to get in my car, drive across town to an office to talk to a real person for them to troubleshoot then, to get an appointment two days away. BUT in the meantime, I'm still being charged for cable. If I'm late a REAL person will call for the money, BUT when I need what I'm paying for fixed, they all turn to robots.
Ag on Google
Rudolph on Google
Good
Brandi A on Google
Rude woman sitting at low desk wouldn't give me her name and told me "nobody in here going to give you my name either." Nor would she help me trying to get information about low-cost computers offered through a government program. Attitude all the way. My recording was too large and cut short. Due to my spouse being laid off, I was recently eligible for reduced price internet. I called some 1 (800) number to apply and was told it's a 3 day determination time. My last bill showed what my normal draft would be, although they drafted $30 less than my bill showed that they would. That's when I assumed that I was eligible. I went in here hoping I could get some direction, but I was met with rude and condescending behavior. This is who I choose as my provider and get treated like I'm wasting their time to help me during a simple inquiry. We need a computer for work searches and resume writing. No help here on how to get a deal before he gets back to work. Smh
Overall Rating
Overall Rating
( 165 Reviews )Write a Review
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