T-Mobile

Cheryl Hawkins _{on Google}

Jul 3rd, 2022

Had problems with my phone stopped at a T-MOBILE store and the customer service was awesome. I left with a working phone my still no T-MOBILE shirt.

pat hotard _{on Google}

Feb 6th, 2022

*Just downgraded my previous rating from 2 stars to 1 star. What is going on with this store? It has been closed since Christmas. No one at T-Mobile technical support can tell me when they will open again. Their website said that they would be open Thursday; now it says SUNDAY - a week away!!! I traded up for a new iPhone which was delivered to and is locked up in that store. Cant get a good answer about when, how, or IF I will be able to get my phone. What a hassle!!! As a new T-Mobile customer, Im so not impressed with the treatment Im receiving from this store and this company in general.

Dominic Puckett _{on Google}

Dec 30th, 2021

This was by far the most exhausting and aggravating experiences ever. Was in the store for over 5 hours, and managers or district managers were no help to the poor store associates that were trying to figure it out. I will say this store has absolutely no experience in setting up business accounts. They promised it would take a couple minutes. Dont do it to yourself!

southerngirl50450 _{on Google}

Apr 6th, 2021

I went to store yesterday on Bluebonnet in Baton Rouge to get a SIM card the first thing as soon as I walked in the store nobody acknowledged me or said anything but the minute I go to look at the cell phone cases than at that point a younger employee comes to me n Say u cant walk around the store due to Covid u have to go stand in that block and than someone will come help you .... so nobody can speak but I can be told this though so the guy comes over he dont speak either he just says whats your name its going to be a 30 minute wait this The worst customer service I have received I left their n went to another store that Was out of my way n received the best customer service at the sprint store at Hammond aire n they had less employees than the one on bluebonnet