Hertz Car Rental - Baton Rouge - Airline Highway HLE

Hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Chamber Rating

3.0 - (181 reviews)
74
14
9
8
76
Read Our 181 Reviews

Chamber Rating

3.0 - (181 reviews)
74
14
9
8
76
  • Jim Wood

    Booked a van on the Hertz website and paid in full at the time of booking (for a better rate) a few days ago. I was called this morning to let me know that the van, which I was supposed to pick up today, was actually not available, despite what the website said. Then told the local branch can't process a refund, and I had to call the main Hertz number. That leads to a dead end menu directing the customer back to the website or local agent. The 'contact us' page is worthless, since you have to choose from a short list of reasons for contacting, which does not include refunding an unfulfilled rental. Next step for me is likely calling AmEx to have them take the money back directly. Going to give the Hertz website one more shot...
    Apr 1st, 2024

  • steven Fowler

    Had an appointment for 10 set up! Called and was on hold for almost an hour! Also I am a Uber driver, had no Louisiana inspection sticker on the mini van I rented! I can't work for Uber unless have a Louisiana inspection sticker!
    Mar 16th, 2024

  • Jennifer Jarrell

    My husband reserved his car for 3:30. When we got there to pick it up we had to wait for them to clean a car. This was a corporate rental which are much more costly than the average rental. Do not recommend! He will be letting his employee know.
    Dec 31st, 2023

  • Junius Heard

    Horrible place. Never have the vehicles when you need them...
    Nov 24th, 2023

  • Laurie Tullier

    Service was horrible, my pickup time was 11am , didnt get it till after 2pm
    Oct 29th, 2023

Read Our 181 Reviews

About
Hertz Car Rental - Baton Rouge - Airline Highway HLE

The Brignac Group was created with the motto of Providing insurance of all kinds. Well today most all insurance agencies can say they provide the same. And with technology, most agencies are full service insurance agencies. Technology has also assisted in making insurance more and more difficult to comprehend at times. Kind of like putting a 5000 piece puzzle together In order to set our agency apart from the others, at the Brignac Group, we put together a team of dedicated folks that work virtually around the clock to help solve your insurance needs, no matter the simplicity or difficulty your needs may be. With this said, our motto has evolved and is more specific these days. At the Brignac Group, We are the final piece to your insurance puzzle.Our commitment of being locally owned and active in the community has remained our biggest asset since our doors opened in 1984. While headquartered in our independant Baton Rouge insurance agency serves you throughout the great state of Louisiana. We work with you to design and execute specific programs that can incorporate traditional insurance coverages, alternative risk financing techniques, or any possible combinations of the products and services we offer. Whether youre looking for home insurance Baton Rouge, auto insurance Baton Rouge, commercial insurance Baton Rouge, group health insurance Baton Rouge, or life insurance Baton Rouge, let us assure you that well find the policy that fits your need. Choosing us as your Baton Rouge insurance agency Baton Rouge is a wise, affordable insurance and prudent choice.The Brignac Group is a full service independent Baton Rouge insurance agency. We are designed to be a one stop shop for all your insurance needs. We offer all lines of property and casualty insurance Baton Rouge, as well as group health insurance Baton Rouge, and life insurance Baton Rouge.Our goal is to exceed your expectations. We do this by being easily accessible, offering quality customer service, being transparent, and taking time to answer all questions you may have with details regarding your insurance policy. Thanks for taking time to get to know a little about our Baton Rouge Insurance Agency.

Contact Info

  •   225-293-1173

Payment Methods

  • Cash

Questions & Answers

Q What is the phone number for Hertz Car Rental - Baton Rouge - Airline Highway HLE?

A The phone number for Hertz Car Rental - Baton Rouge - Airline Highway HLE is: 225-293-1173.


Q Where is Hertz Car Rental - Baton Rouge - Airline Highway HLE located?

A Hertz Car Rental - Baton Rouge - Airline Highway HLE is located at 11420 Airline Hwy East, Baton Rouge, LA 70816


Q What is the internet address for Hertz Car Rental - Baton Rouge - Airline Highway HLE?

A The website (URL) for Hertz Car Rental - Baton Rouge - Airline Highway HLE is: https://www.hertz.com/us/en/location/unitedstates/louisiana/eastbatonroughe/btrc30?utm_campaign=gmb-Hertz-Car-Rental---Baton-Rouge---Airline-Highway-HLE&utm_medium=gmb-websitelink&utm_source=Google


Q How big is Hertz Car Rental - Baton Rouge - Airline Highway HLE?

A Hertz Car Rental - Baton Rouge - Airline Highway HLE employs approximately 20+ people.


Q What days are Hertz Car Rental - Baton Rouge - Airline Highway HLE open?

A Hertz Car Rental - Baton Rouge - Airline Highway HLE is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed


Q How is Hertz Car Rental - Baton Rouge - Airline Highway HLE rated?

A Hertz Car Rental - Baton Rouge - Airline Highway HLE has a 3.0 Star Rating from 181 reviewers.

Ratings and Reviews
Hertz Car Rental - Baton Rouge - Airline Highway HLE

Overall Rating

Overall Rating
( 181 Reviews )
74
14
9
8
76
Write a Review

Jim Wood on Google

image Booked a van on the Hertz website and paid in full at the time of booking (for a better rate) a few days ago. I was called this morning to let me know that the van, which I was supposed to pick up today, was actually not available, despite what the website said. Then told the local branch can't process a refund, and I had to call the main Hertz number. That leads to a dead end menu directing the customer back to the website or local agent. The 'contact us' page is worthless, since you have to choose from a short list of reasons for contacting, which does not include refunding an unfulfilled rental.
Next step for me is likely calling AmEx to have them take the money back directly. Going to give the Hertz website one more shot...

Business Response on Google Mar 28th, 2024
Hi, Jim. We're very sorry to read that you didn’t have a 5-Star experience with us at our Baton Rouge Hertz Car Rental location. We would like to be given the chance to review your concerns. Please copy and paste the following link to your browser m.me/hertz to message us directly in regards to your experience so we can further assist you. Thank you!

steven Fowler on Google

image Had an appointment for 10 set up! Called and was on hold for almost an hour! Also I am a Uber driver, had no Louisiana inspection sticker on the mini van I rented! I can't work for Uber unless have a Louisiana inspection sticker!

Business Response on Google Mar 18th, 2024
Hi, Steven. We’re extremely sorry to read about your experience at our Baton Rouge Hertz Car Rental location. We do appreciate you taking the time to leave us a review and providing us with this feedback. We're always striving to improve and as a result, we will forward this to local management for review.

Jennifer Jarrell on Google

image My husband reserved his car for 3:30. When we got there to pick it up we had to wait for them to clean a car. This was a corporate rental which are much more costly than the average rental. Do not recommend! He will be letting his employee know.

Business Response on Google Dec 15th, 2023
Hi, Jennifer. We’re extremely sorry to read about your experience at our Hertz Car Rental location. We do appreciate you taking the time to leave us a review and providing us with this feedback. We're always striving to improve and as a result, we will forward this to local management for review.

Junius Heard on Google

image Horrible place. Never have the vehicles when you need them...

Business Response on Google Dec 3rd, 2023
Hi, we’re extremely sorry to read about your experience. We do appreciate you taking the time to leave us a review and providing us with this feedback. We're always striving to improve and as a result, we will forward this to local management for review.

Laurie Tullier on Google

image Service was horrible, my pickup time was 11am , didnt get it till after 2pm

Business Response on Google Nov 24th, 2023
Hi, Laurie. We’re extremely sorry to read about your experience at our Hertz Car Rental location. We do appreciate you taking the time to leave us a review and providing us with this feedback. We're always striving to improve and as a result, we will forward this to local management for review.

Load More Reviews

Overall Rating

Overall Rating
( 181 Reviews )
74
14
9
8
76

Write a Review

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