Helmer Plumbing, Inc

Aug 14th, 2023

I will start by saying they did 99.9% of the job very well. In January of 2021 we had the entire water main replaced from house to meter base quotations are stated on invoice. ($3,100) In January of 2023 we discovered we had another leak not in the house but in between the meter and the house, the water main. After spending another $500 for leak detection services we found that the leak was close to the meter. Called Helmer back out as they replaced the main line. It turned out Helmer did not replace the brass nut on the meter when replacing the entire line in 2021. Helmer then charged us $500 to replace this brass nut. I would not recommend them unless you want to personally manage the project to make sure 100% of the job is done the 1st time around. I still stand by everything I said! But after this post Helmer plumbing mailed back the $500 for the last repair replacing the bass nut. Service: Plumbing pipe repair
Aug 13th, 2023

John Helmer is a good guy and his staff is very helpful
Oct 31st, 2022

Had them replace an element on a water heater after almost flooding my basement they couldnt get me hot water ended up calling arlinghaus was better satisfied with the customer service from them Service: Water heater repair
Jan 30th, 2022

I called on a Monday morning with a clogged drain and they fit me into their busy schedule to help alleviate an emergency. Thank you SO much for your assistance in this difficult situation. Service: Drain cleaning
Aug 12th, 2020