Chamber of Commerce

      The UPS Store

      ( 21 Reviews )

      The UPS Store
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      Yext Power Listing.
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      Hours

      Tuesday:
      8:30 AM - 7:00 PM
      Wednesday:
      8:30 AM - 7:00 PM
      Thursday:
      8:30 AM - 7:00 PM
      Friday:
      8:30 AM - 7:00 PM
      Saturday:
      10:00 AM - 4:30 PM
      Sunday:
      Closed
      Monday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.9 - (21 reviews)
      13
      2
      1
      1
      4
      Read Our 21 Reviews

      Chamber Rating

      Verified Member
      3.9 - (21 reviews)
      13
      2
      1
      1
      4
      › ‹
      • Brandon Schmitz

        I trusted this UPS store to properly package an irreplaceableantique lamp and they failed. The lamp arrived destroyed and it was because the lamp wasn't properly packaged. I've used several other UPS stores without issue so I'm certain this is a packing problem, not a shipping problem. The boxes were too small and no void fill was used in the interior box allowing the lamp to shift which caused the glass to crack and the base to crumble. This is such an avoidable mistake particularly when UPS store advertise using Certified Packing Specialists. The owner had a chance to make this right but failed. Simply told me to fill out a damage claim. Very disappointed in this location.
        Mar 28th, 2024

      • Mary Bouldin

        Wonderful staff, I am difficult to get fingerprints on, and they were so patient with me and saw the job through to the end! Thank you so much!
        Jan 16th, 2024

      • Olearia Scoggins

        They really worked with me to get my finger printing completed!
        Nov 22nd, 2023

      • Hannah Allen

        I had a bunch of Amazon returns and it was an easy process. The staff member, Cliff, was extremely helpful. He was immediately ready to help as soon as I walked in and was very friendly and made the whole store have a warm energy. He offered me some holiday stamps at the end of my transaction which was nice. We need more workers like him
        Nov 12th, 2023

      • marsha burton

        I have been going to this ups in st matthews for many years and loved the service. But in the last two weeks on two occasions I have had two different employees be rude and have been told the system has erased all my information. Thats 25 years of contacts and even my information. No explanation or apology. Taking my business elsewhere.
        Oct 3rd, 2023

      Read Our 21 Reviews

      About
      The UPS Store

      The UPS Store #1809 in Louisville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kroger Shopping Center Behind McDonald's.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (502) 897-6058.

      Q Where is The UPS Store located?

      A The UPS Store is located at 291 N Hubbards Ln, Ste 172, Louisville, Kentucky 40207

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/ky/louisville/291-n-hubbards-ln?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Tuesday: 8:30 AM - 7:00 PM
      Wednesday: 8:30 AM - 7:00 PM
      Thursday: 8:30 AM - 7:00 PM
      Friday: 8:30 AM - 7:00 PM
      Saturday: 10:00 AM - 4:30 PM
      Sunday: Closed
      Monday: Closed

      Q How is The UPS Store rated?

      A The UPS Store has a 3.9 Star Rating from 21 reviewers.

      Hours

      Tuesday:
      8:30 AM - 7:00 PM
      Wednesday:
      8:30 AM - 7:00 PM
      Thursday:
      8:30 AM - 7:00 PM
      Friday:
      8:30 AM - 7:00 PM
      Saturday:
      10:00 AM - 4:30 PM
      Sunday:
      Closed
      Monday:
      Closed
      Nearby USPS - Postal Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 21 Reviews )
      13
      2
      1
      1
      4
      Write a Review

      Brandon Schmitz on Google

      image I trusted this UPS store to properly package an irreplaceableantique lamp and they failed. The lamp arrived destroyed and it was because the lamp wasn't properly packaged. I've used several other UPS stores without issue so I'm certain this is a packing problem, not a shipping problem. The boxes were too small and no void fill was used in the interior box allowing the lamp to shift which caused the glass to crack and the base to crumble. This is such an avoidable mistake particularly when UPS store advertise using Certified Packing Specialists. The owner had a chance to make this right but failed. Simply told me to fill out a damage claim. Very disappointed in this location.

      Mary Bouldin on Google

      image Wonderful staff, I am difficult to get fingerprints on, and they were so patient with me and saw the job through to the end! Thank you so much!

      Business Response on Google Feb 20th, 2024
      Dear Mary Bouldin, we appreciate you taking the time to share your thoughts. It's lovely to hear that you had a positive experience with our wonderful service. At The UPS Store, we are dedicated to providing the best service possible, and it's great to see that we have done so for you. Please let us know if there is anything else we can do to improve your experience.

      Olearia Scoggins on Google

      image They really worked with me to get my finger printing completed!

      Business Response on Google Nov 20th, 2023
      Thank you for your review, Olearia Scoggins. This is the kind of customer service we strive to meet. We look forward to working with you again!

      Hannah Allen on Google

      image I had a bunch of Amazon returns and it was an easy process. The staff member, Cliff, was extremely helpful. He was immediately ready to help as soon as I walked in and was very friendly and made the whole store have a warm energy. He offered me some holiday stamps at the end of my transaction which was nice. We need more workers like him

      Business Response on Google Nov 22nd, 2023
      Hannah,Thank you so much for visiting our center! We LOVE our Amazon returns customers and we are so happy that you chose us! We hope to see you again soon!

      marsha burton on Google

      image I have been going to this ups in st matthews for many years and loved the service.
      But in the last two weeks on two occasions I have had two different employees be rude and have been told the system has erased all my information. Thats 25 years of contacts and even my information.
      No explanation or apology.
      Taking my business elsewhere.

      Business Response on Google Sep 29th, 2023
      Hi Marsha Burton, thank you for your review and for bringing this matter to our attention. We apologize for any rude treatment you experienced while visiting our business and for any negative impact it may have had on your overall experience. We hope you will give us another chance to provide you with the high-quality service we are committed to delivering. If you have any further questions or concerns, please do not hesitate to contact us at [email protected]. Thank you for your business.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 21 Reviews )
      13
      2
      1
      1
      4

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