Seneca Place

If zero stars were possible that is exactly what I would give this facility. There is an extreme language barrier. The kitchen staff is disturbingly rude to the residents. The staff generally ignores the residents until they see fit. I could go on and on about this building but I dont think any of us have time to sit here. My grandmother is currently a resident there for rehabilitation and I hear a new concern every single time that I come up there. I understand being short staffed but that is no reason to ignore or mistreat people. And furthermore, if youre understaffed maybe it would be best to stop accepting new patients. Then I dont see the professionalism in telling a patient they complain too much or ask them what they want now. Thats just blatantly disrespectful.
Apr 2nd, 2024

If I could rate this place at 0 stars I would. Seneca place in Louisville Kentucky is horrific. My grandfather was there for almost 2 weeks and had a terrible time. This place is severely understaffed. This place is suppose to be a rehabilitation center. Far from it. Huge language barrier. One staff member at night and residents told if there were to poop at night they wouldnt be changed until the morning. My grandfather needs to be fed by the staff and the staff refused to feed him. When he needs any sort of help, the staff ignores him. He hadnt had a shower since hed been there and there response was because they are short staffed; if short staffed then why take in new patients. A commotion was heard in the hallway of a husband yelling at staff due to his wife lying in her own poop for hours and they refused to change her. This place needs to be shut down.
Mar 26th, 2024

Mar 23rd, 2024

I am a permanent resident of Seneca Place. I have been a patient here due to a fall accident. I began my long journey toward recovering my physical strengths. With the most experienced Physical Therapists in the country. Monique + Mike + Brad + Bruce + Carrie + Debbie Due to their love and suppory, I completed my Physical Therapy and my Occupational Therapy.They have my heartfelt admiration and my sincerest gratitude and my undying love. God bless them and Seneca Place.
Mar 13th, 2024

Feb 4th, 2024