Chamber Rating

3.9 - (682 reviews)
318
180
72
34
78
Read Our 682 Reviews

Chamber Rating

3.9 - (682 reviews)
318
180
72
34
78
  • William Hannah


    Apr 7th, 2024

  • Delilah Kanichy


    Mar 29th, 2024

  • Mike LaPointe

    Very friendly. Right from the Boss Lady to Roxanne at the check-in desk. Nothing but smiles from the entire staff. Rooms: Clean rooms and courteous cleaning staff.
    Mar 26th, 2024

  • Daymon Duvall

    Way to high price next day half that no sinse
    Mar 24th, 2024

  • Sally Moon

    DO NOT CHOOSE THIS HOTEL!! We have stayed at dozens and dozens of Choice Hotels and this one by FAR is the worst one we've ever had the misfortune of stepping foot in. This hotel needs to be cut from the chain because it doesn't meet the standards of a Choice Hotel in even the remotest way possible. First off, this is in a sketchy part of town to begin with. Second, my 6yr old son got out of the car and picked up a used syringe, right in the parking lot! My 10 yr old found a metal spoon that had been burned on the bottom - gee, what could that be? Third, the main reason we booked this hotel was due to it having an inside pool - Nope. It was broken or something and the man at the desk couldn't tell me when it would be fixed. They did NOT inform Choice Hotel, so therefor we had no idea. Walk into the hallway where our room was and it smelled heavily of perfumed carpets and what might have been old oil or something equally as unappealing. Get to our room and while it was older, it really showed wear and tear on it. Our king sized bed was broken; the head was at least a good foot lower than the foot of the bed. Sheets stunk, room smelled like sewer, poop stain in the janky toilet, bathroom had the heavy scent of mold/mildew. We went to complain to the front desk and witnessed the man and a wheel-chaired woman arguing with another family that had similar issues and decided it would be better to just call Choice Hotel directly. Well THAT went over like a lead balloon and the 'manager' who showed up wearing a baby across her breasts, sleeveless shirt and looking very unprofessional, informed us that she would NOT be refunding us our room, even though we had been there less than two hours and that we were lucky that she'd refunded us the second night. Sorry - long winded, but this really was upsetting. Avoid this hotel at all costs - seriously, you could end up with some disease or being accosted by the very strange and creepy people that were hanging out at the back of the hotel. Never again!!
    Apr 1st, 2024

Read Our 682 Reviews

About
Comfort Inn

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Behind every great day in Louisville, KY is a great night at our Comfort Inn hotel, located near Churchill Downs, the Lousiville Zoo, Kentucky Derby Museum and the University of Louisville. Our smoke-free hotel offers each guest a free deluxe continental breakfast, free WiFi, an indoor heated pool, fitness center and laundry facility. Unwind after a long day in one of our cozy guest rooms, all of which feature a refrigerator, microwave, TV, coffee maker and hair dryer. You can also sign up for our Choice Privileges program and start earning rewards points with your next stay.

Contact Info

Questions & Answers

Q What is the phone number for Comfort Inn?

A The phone number for Comfort Inn is: 502-915-2029.


Q Where is Comfort Inn located?

A Comfort Inn is located at 4444 Dixie Hwy, Louisville, Kentucky 40216


Q What is the internet address for Comfort Inn?

A The website (URL) for Comfort Inn is: https://www.choicehotels.com/kentucky/louisville/comfort-inn-hotels/ky148?mc=llgoxxpx


Q How big is Comfort Inn?

A Comfort Inn employs approximately 20+ people.


Q How is Comfort Inn rated?

A Comfort Inn has a 3.9 Star Rating from 682 reviewers.

Ratings and Reviews
Comfort Inn

Overall Rating

Overall Rating
( 682 Reviews )
318
180
72
34
78
Write a Review

William Hannah on Google

image


Delilah Kanichy on Google

image


Mike LaPointe on Google

image Very friendly. Right from the Boss Lady to Roxanne at the check-in desk. Nothing but smiles from the entire staff.
Rooms: Clean rooms and courteous cleaning staff.

Business Response on Google Mar 28th, 2024
Thank you so much!!! We enjoyed having you very much.

Daymon Duvall on Google

image Way to high price next day half that no sinse

Business Response on Google Mar 20th, 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

Sally Moon on Google

image DO NOT CHOOSE THIS HOTEL!!
We have stayed at dozens and dozens of Choice Hotels and this one by FAR is the worst one we've ever had the misfortune of stepping foot in. This hotel needs to be cut from the chain because it doesn't meet the standards of a Choice Hotel in even the remotest way possible.
First off, this is in a sketchy part of town to begin with. Second, my 6yr old son got out of the car and picked up a used syringe, right in the parking lot! My 10 yr old found a metal spoon that had been burned on the bottom - gee, what could that be? Third, the main reason we booked this hotel was due to it having an inside pool - Nope. It was broken or something and the man at the desk couldn't tell me when it would be fixed. They did NOT inform Choice Hotel, so therefor we had no idea. Walk into the hallway where our room was and it smelled heavily of perfumed carpets and what might have been old oil or something equally as unappealing. Get to our room and while it was older, it really showed wear and tear on it. Our king sized bed was broken; the head was at least a good foot lower than the foot of the bed. Sheets stunk, room smelled like sewer, poop stain in the janky toilet, bathroom had the heavy scent of mold/mildew. We went to complain to the front desk and witnessed the man and a wheel-chaired woman arguing with another family that had similar issues and decided it would be better to just call Choice Hotel directly. Well THAT went over like a lead balloon and the 'manager' who showed up wearing a baby across her breasts, sleeveless shirt and looking very unprofessional, informed us that she would NOT be refunding us our room, even though we had been there less than two hours and that we were lucky that she'd refunded us the second night.
Sorry - long winded, but this really was upsetting. Avoid this hotel at all costs - seriously, you could end up with some disease or being accosted by the very strange and creepy people that were hanging out at the back of the hotel.
Never again!!

Business Response on Google Apr 1st, 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

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Overall Rating

Overall Rating
( 682 Reviews )
318
180
72
34
78

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