Chamber of Commerce

      Red Carpet Inn Louisville, KY

      ( 788 Reviews )

      Red Carpet Inn Louisville, KY
      • 1640 S Hurstbourne Pkwy
        Louisville, KY 40220
      •   502-491-7320
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      Chamber Rating

      3.1 - (788 reviews)
      235
      118
      158
      78
      199
      Read Our 788 Reviews

      Chamber Rating

      3.1 - (788 reviews)
      235
      118
      158
      78
      199
      › ‹
      • Tiffany Velasquez

        I want to start off by saying the front desk ladies are amazing. The lady that was working last night I think her name was Jessica she is absolutely amazing she is sweet, caring, friendly and has to have the biggest heart of anyone I've ever met just truly a genuine amazing person don't find them like her anymore. I watched her save a young man's life with the help of an older gentleman that I assume was an employee and a guest everyone was right there to help her it was truly amazing. The guest that was there when she sprung into action without hesitation all said how wonderful of a person she is and she shows it. If not for her quick actions that young man would have lost his life. I really hope that the management treats your employees as well as your employees treat your guests. I've also had the pleasure of interacting with Staci and I do believe Amy these are three very amazing women that are the number one reason guest return to this hotel if not for the 3 ladies we would not stay here. They are the heartbeat of that place. The rooms really need to be updated you are missing out on great money because you don't update no other hotel is this outdated. Pay attention to details like burn holes in all the blankets curtains falling down bathtubs need to be recaulked so it's not brown around the edges updated pictures bedspreads paint get rid of the disgusting carpet it stinks and is revolting. If you would put a little money into this place to update and have more rooms available you would never have empty rooms because Jessica Staci and Amy set the customer service experience at extraordinary standards no where in this city will you find better customer service. I hope you appreciate these ladies because they are why your buisness has buisness.
        Apr 2nd, 2024

      • Halee Blake

        Disgusting, rude staff! When I was disagreeing with the clerk she had me kicked out. Rooms: Felt like I was in a B rated horror film Nearby activities: Walking distance to Grocery store, RESTAURANTS, THEATER AND SHOPS Safety: The people in the area are very friendly, but I was less than confident about the lock on the door. Walkability: Within walking distance of tons of stuff Food & drinks: None
        Mar 31st, 2024

      • Stanley Jones


        Mar 29th, 2024

      • Shawn Hyde

        It was the cleanest hotel I've stayed at so far, in the city.
        Mar 6th, 2024

      • Micah Klusmeier

        Stacy is amazing
        Mar 5th, 2024

      Read Our 788 Reviews

      About
      Red Carpet Inn Louisville, KY

      Red Carpet Inn Louisville, KY is located at 1640 S Hurstbourne Pkwy in Louisville, Kentucky 40220. Red Carpet Inn Louisville, KY can be contacted via phone at 502-491-7320 for pricing, hours and directions.

      Contact Info

      •   502-491-7320
      •   (502) 491-4341

      Payment Methods

      • AMEX
      • Discover
      • MasterCard
      • Visa

      Questions & Answers

      Q What is the phone number for Red Carpet Inn Louisville, KY?

      A The phone number for Red Carpet Inn Louisville, KY is: 502-491-7320.

      Q Where is Red Carpet Inn Louisville, KY located?

      A Red Carpet Inn Louisville, KY is located at 1640 S Hurstbourne Pkwy, Louisville, KY 40220

      Q What is the internet address for Red Carpet Inn Louisville, KY?

      A The website (URL) for Red Carpet Inn Louisville, KY is: https://www.stayhihotels.com/property/red-carpet-inn-louisville-ky/?utm_source=Google&utm_medium=referral&utm_campaign=MyBusiness

      Q How big is Red Carpet Inn Louisville, KY?

      A Red Carpet Inn Louisville, KY employs approximately 20+ people.

      Q Is there a key contact at Red Carpet Inn Louisville, KY?

      A You can contact Wen-Hsing Lu at 502-491-7320.

      Q How is Red Carpet Inn Louisville, KY rated?

      A Red Carpet Inn Louisville, KY has a 3.1 Star Rating from 788 reviewers.

      Key Contacts

      image
      Wen-Hsing Lu
      President

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      Ratings and Reviews
      Red Carpet Inn Louisville, KY

      Overall Rating

      Overall Rating
      ( 788 Reviews )
      235
      118
      158
      78
      199
      Write a Review

      Tiffany Velasquez on Google

      image I want to start off by saying the front desk ladies are amazing. The lady that was working last night I think her name was Jessica she is absolutely amazing she is sweet, caring, friendly and has to have the biggest heart of anyone I've ever met just truly a genuine amazing person don't find them like her anymore. I watched her save a young man's life with the help of an older gentleman that I assume was an employee and a guest everyone was right there to help her it was truly amazing. The guest that was there when she sprung into action without hesitation all said how wonderful of a person she is and she shows it. If not for her quick actions that young man would have lost his life. I really hope that the management treats your employees as well as your employees treat your guests. I've also had the pleasure of interacting with Staci and I do believe Amy these are three very amazing women that are the number one reason guest return to this hotel if not for the 3 ladies we would not stay here. They are the heartbeat of that place. The rooms really need to be updated you are missing out on great money because you don't update no other hotel is this outdated. Pay attention to details like burn holes in all the blankets curtains falling down bathtubs need to be recaulked so it's not brown around the edges updated pictures bedspreads paint get rid of the disgusting carpet it stinks and is revolting. If you would put a little money into this place to update and have more rooms available you would never have empty rooms because Jessica Staci and Amy set the customer service experience at extraordinary standards no where in this city will you find better customer service. I hope you appreciate these ladies because they are why your buisness has buisness.

      Business Response on Google Apr 3rd, 2024
      Dear Tiffany Velasquez,

      Thank you for sharing your detailed feedback with us. We truly appreciate your kind words about our front desk staff, particularly Jessica, Staci, and Amy. We're glad to hear that they provided you with exceptional service and made your stay memorable. Your recognition of their dedication and care is greatly valued.

      Regarding your suggestions for room updates and improvements, we take all feedback seriously and will pass along your comments to our management team for further review. We are continuously striving to enhance our guests' experience, and your input helps us in that endeavor.

      Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

      Sincerely,
      Hotel Manager

      Halee Blake on Google

      image Disgusting, rude staff! When I was disagreeing with the clerk she had me kicked out.
      Rooms: Felt like I was in a B rated horror film
      Nearby activities: Walking distance to Grocery store, RESTAURANTS, THEATER AND SHOPS
      Safety: The people in the area are very friendly, but I was less than confident about the lock on the door.
      Walkability: Within walking distance of tons of stuff
      Food & drinks: None

      Business Response on Google Apr 1st, 2024
      Dear Guest,

      We apologize for the unacceptable behavior you experienced during your interaction with our staff. Treating guests with respect is our priority, and we regret any distress caused. We will address this issue internally to ensure it doesn't happen again. Your feedback is valuable, and we appreciate you bringing this to our attention.

      Sincerely,
      Hotel Manager

      Stanley Jones on Google

      image

      Business Response on Google Mar 30th, 2024
      Dear Stanley,

      Thank you for your stay and the three stars. From an improvement point of view, we look for specific comments about what you liked and not. You will have a better experience next time.

      Sincerely,
      Hotel Manager.

      Shawn Hyde on Google

      image It was the cleanest hotel I've stayed at so far, in the city.

      Business Response on Google Feb 11th, 2024
      Dear Shawn Hyde,

      That's fantastic to hear! Cleanliness is a top priority for us, and we're delighted that it made your stay even more enjoyable. Your positive feedback is greatly appreciated. We hope to see you again soon!

      Sincerely,
      Hotel Manager

      Micah Klusmeier on Google

      image Stacy is amazing

      Business Response on Google Feb 20th, 2024
      Dear Micah Klusmeier,

      It's wonderful to hear that you had a great experience with Stacy! We'll be sure to pass along your kind words. Your positive feedback is sure to be a great encouragement to her.

      Sincerely,
      Hotel Manager
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      ( 788 Reviews )
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