Chamber of Commerce

      Quality Inn & Suites University/Airport

      ( 704 Reviews )

      Quality Inn & Suites University/Airport
      • 311 E Gaulbert Ave
        Louisville, Kentucky 40208
      •   502-754-4365
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      Chamber Rating

      3.7 - (704 reviews)
      270
      172
      111
      48
      103
      Read Our 704 Reviews

      Chamber Rating

      3.7 - (704 reviews)
      270
      172
      111
      48
      103
      › ‹
      • Jamyla Palamore

        Great rooms for the king size rooms ... love the kitchenette and the whirlpool tub is nice
        Mar 27th, 2024

      • Erica Logsdon

        Absolute filth. There were holes in the doors, our room had very clearly not been cleaned. There were smoked cigarettes and ashes in the cabinets,and trash, along with TONS of mold. The floors had shredded toilet paper and pee all over them and the toilet had human waste and sticky residue all over it. Walls were covered with stains and God knows what else. Just absolutely nasty. I took tons of pictures and if I could add them to this post, I would. DO NOT STAY HERE!!!
        Mar 19th, 2024

      • Kenya


        Mar 17th, 2024

      • Roy Morris


        Mar 16th, 2024

      • April Stewart


        Mar 3rd, 2024

      Read Our 704 Reviews

      About
      Quality Inn & Suites University/Airport

      The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more for your money at the Quality Inn and Suites University/Airport hotel in Louisville, KY. We are close to Louisville International Airport, University of Louisville, Churchill Downs, Kentucky Derby Museum, Kentucky International Convention Center and more. Count on amenities like free WiFi, free hot breakfast, an indoor heated pool, free coffee plus a meeting room and business center which has copy and fax services and a computer with Internet access. Rooms come equipped with a refrigerator, microwave, coffee maker, TV and hair dryer. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

      Contact Info

      Questions & Answers

      Q What is the phone number for Quality Inn & Suites University/Airport?

      A The phone number for Quality Inn & Suites University/Airport is: 502-754-4365.

      Q Where is Quality Inn & Suites University/Airport located?

      A Quality Inn & Suites University/Airport is located at 311 E Gaulbert Ave, Louisville, Kentucky 40208

      Q What is the internet address for Quality Inn & Suites University/Airport?

      A The website (URL) for Quality Inn & Suites University/Airport is: https://www.choicehotels.com/kentucky/louisville/quality-inn-hotels/ky109?mc=llgoxxpx

      Q How is Quality Inn & Suites University/Airport rated?

      A Quality Inn & Suites University/Airport has a 3.7 Star Rating from 704 reviewers.

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      Ratings and Reviews
      Quality Inn & Suites University/Airport

      Overall Rating

      Overall Rating
      ( 704 Reviews )
      270
      172
      111
      48
      103
      Write a Review

      Jamyla Palamore on Google

      image Great rooms for the king size rooms ... love the kitchenette and the whirlpool tub is nice

      Business Response on Google Mar 29th, 2024
      Dear Jamyla Palamore,Thank you for leaving your five star rating of our hotel. It is wonderful to hear of the great impression we made with our amenities and services. We work hard to provide the best experience possible and are happy to hear you enjoyed your stay at Quality Inn & Suites University/Airport Hotel in Louisville . Looking forward to seeing you again soon! Best regards,Guest Relations Manager

      Erica Logsdon on Google

      image Absolute filth. There were holes in the doors, our room had very clearly not been cleaned. There were smoked cigarettes and ashes in the cabinets,and trash, along with TONS of mold. The floors had shredded toilet paper and pee all over them and the toilet had human waste and sticky residue all over it. Walls were covered with stains and God knows what else. Just absolutely nasty. I took tons of pictures and if I could add them to this post, I would. DO NOT STAY HERE!!!

      Business Response on Google Mar 24th, 2024
      Hello Erica,Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. Our team is working hard to make sure our guests are comfortable and are receiving the best service. We are in the process of retraining our staff to further better our services in handling our valued customers. Rest assured that in the coming days, we will be offering a much better stay. We hope to impress you again during your next visit and we thank you for sharing your experience.

      Kenya on Google

      image

      Business Response on Google Mar 17th, 2024
      Hi Kenya,Thank you for sharing your rating of our hotel. I do apologize that we did not meet your expectations at our hotel. We hope to see you again someday and to transform your opinion of our hotel and service

      Roy Morris on Google

      image

      Business Response on Google Mar 19th, 2024
      Hello Roy,Thank you for leaving your five-star rating of our hotel Quality Inn & Suites University/Airport here in Louisville. We hope to impress you again during your next visit and we thank you for sharing your experience.Kind regards,

      April Stewart on Google

      image

      Business Response on Google Feb 12th, 2024
      Hello April,Thank you for rating our hotel Quality Inn & Suites University/Airport so highly! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
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      Overall Rating

      Overall Rating
      ( 704 Reviews )
      270
      172
      111
      48
      103

      Write a Review

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