McDonald's

bri gymnastics _{on Google}

Apr 8th, 2024

I wont lie this mcdonalds is normally slow, but i would never come on here to complain about Mcdonalds service. i mean youre paying a couple bucks. HOWEVER today manager Amelia and Employee Precious both went above and beyond to address my concerns about my accidentally- cancelled order in-app. 3-5 different employees took their hats/apron off and went to break when they say i was waiting to be helped. Despite the chaos Amelia and Precious made sure I got what I needed to eat for breakfast, which means I take my medicine on time and the day goes smoothly. They also added a couple hash browns for my wait. They deserve a raise, compensation of some sort , or very least recognition for their compassionate work, especially showing excellent service in a usually low-quality for lack of better words restaurant

paul west _{on Google}

Mar 31st, 2024

Worst McDonald's ever I came twice this week no customers, and I stood 25 minutes with no service both times with workers that just stare at me, this location is only good if your homeless trying to stay out of the elements. It should never carry this franchise name.

Jim Nikolic _{on Google}

Mar 22nd, 2024

25 minute wait for a drink, had to go inside, worst experience with customer service.

Frank Tsela _{on Google}

Mar 30th, 2024

Oh boy . . . This McDonalds is right by UK campus. (if you have coupons? USE THEM!!!)
Meaning, it is high traffic. Add to the mix, a ton of homeless people "hanging out" at ALL hours asking for handouts, etc., a very short staff, long wait times, lines, (EVEN IF YOU DO AN ORDER VIA APP THERE OR AHEAD!!!) forget special orders (CHECK YOUR bag/order BEFORE you leave/drive off, trashed lobby/bathrooms, "staff" which thinks they are paid to be on the phone, drinking & eating up front, socializing, nothing is stocked (ketchup?), do food handlers wear gloves/wash hands?, also, parking lots are a debris strewn minefield. *AGAIN CHECK orders for arctic fries/meat BEFORE YOU DRIVE OFF OR WALK AWAY FROM THE COUNTER!!! WHEW!!!
YES, these are facts. Now, if you are on any level of a "budget," and in a hurry; I wish you luck. Do not say you were NOT warned. This McDonalds is city-wide known for these facts, for almost a decade. Not changing. IF you are NOT on a budget, try ANY restaurant nearby. They are ALL awesome!!! Oh, welcome to campus life . . . GO KATS!!!!!!