Bank of America (with Drive-thru ATM)
-
1808 Alysheba Way
Lexington, KY 40509 - 859-629-3660
Hours
Chamber Rating
-
Ramsi Woodcock
I have been a Bank of America customer for decades. I was surprised when, arriving a few minutes late for an appointment, I was cheerfully turned away, even though the bank was completely empty. Ill be moving my account somewhere else.
Mar 7th, 2024 -
Cindy Greenwood
Staff are always friendly and helpful. I have no trouble getting transactions done quickly.
Jan 28th, 2024 -
Stuart Thaman
Kind of wild banking practices, but I suppose that is institutional and not individual to the bank branch itself. I switched an account to them, depositing a hefty sum, and moved all my outgoing expenses to the account as well. Obvious, normal stuff. Well... they put a 30 day hold on the deposits but not the debts... So my account very quickly went negative. Then they charged me a $35 (or maybe it was just $30) overdraft fee. It doesn't make logical sense. If you put a 30 day hold on all money coming in, you HAVE to put the same hold on all money going out. I tried, in person, to explain that concept to an employee, and she genuinely did not understand the concept of a deposit vs. a withdrawal. Wild to me that a bank employee can have less financial literacy than a child, but there it was. Only star is because they were friendly. Edit: Removed the last second star and actually closed my business account today. Worst bank and customer service I have ever dealt with. I opened a business account to move my business stuff to them so I would have all my accounts in the same place. It simply never worked. Payments attempting to come in were rejected, payments that should have gone out had no funds. What a nightmare. In the end it cost me about $4800. What an absolute SCAM.
Oct 17th, 2023 -
JB H
They charged an $8 fee to cash their own check, when addressed with branch manager Chris he was rude and refused to waive the fee. Will never do business with BoA again or accept any checks written on their paper.
Sep 8th, 2023 -
Whitney Stepp
Dont bother full in incompetents with posted hours that indicate they should be open until 5pmbut they close at 4pm. This is just the last straw far from the first issue If you need a reliable bank that at least acts like they care, choose elsewhere. Now I have to start the annoying process of changing banks. Truly regret not staying local
Aug 24th, 2023
Contact Info
- 859-629-3660
Questions & Answers
Q What is the phone number for Bank of America (with Drive-thru ATM)?
A The phone number for Bank of America (with Drive-thru ATM) is: 859-629-3660.
Q Where is Bank of America (with Drive-thru ATM) located?
A Bank of America (with Drive-thru ATM) is located at 1808 Alysheba Way, Lexington, KY 40509
Q What is the internet address for Bank of America (with Drive-thru ATM)?
A The website (URL) for Bank of America (with Drive-thru ATM) is: https://locators.bankofamerica.com/ky/lexington/financial-centers-lexington-16910.html?utm_source=GMBlisting&utm_medium=organic
Q What days are Bank of America (with Drive-thru ATM) open?
A Bank of America (with Drive-thru ATM) is open:
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Q How is Bank of America (with Drive-thru ATM) rated?
A Bank of America (with Drive-thru ATM) has a 2.8 Star Rating from 15 reviewers.
Hours
Ratings and Reviews
Bank of America (with Drive-thru ATM)
Overall Rating
Overall Rating
( 15 Reviews )Ramsi Woodcock on Google
I have been a Bank of America customer for decades. I was surprised when, arriving a few minutes late for an appointment, I was cheerfully turned away, even though the bank was completely empty. Ill be moving my account somewhere else.
Cindy Greenwood on Google
Staff are always friendly and helpful. I have no trouble getting transactions done quickly.
Stuart Thaman on Google
Kind of wild banking practices, but I suppose that is institutional and not individual to the bank branch itself.
I switched an account to them, depositing a hefty sum, and moved all my outgoing expenses to the account as well. Obvious, normal stuff. Well... they put a 30 day hold on the deposits but not the debts... So my account very quickly went negative.
Then they charged me a $35 (or maybe it was just $30) overdraft fee.
It doesn't make logical sense. If you put a 30 day hold on all money coming in, you HAVE to put the same hold on all money going out.
I tried, in person, to explain that concept to an employee, and she genuinely did not understand the concept of a deposit vs. a withdrawal. Wild to me that a bank employee can have less financial literacy than a child, but there it was.
Only star is because they were friendly.
Edit:
Removed the last second star and actually closed my business account today. Worst bank and customer service I have ever dealt with. I opened a business account to move my business stuff to them so I would have all my accounts in the same place. It simply never worked. Payments attempting to come in were rejected, payments that should have gone out had no funds. What a nightmare. In the end it cost me about $4800. What an absolute SCAM.
JB H on Google
They charged an $8 fee to cash their own check, when addressed with branch manager Chris he was rude and refused to waive the fee. Will never do business with BoA again or accept any checks written on their paper.
Whitney Stepp on Google
Dont bother full in incompetents with posted hours that indicate they should be open until 5pmbut they close at 4pm. This is just the last straw far from the first issue
If you need a reliable bank that at least acts like they care, choose elsewhere. Now I have to start the annoying process of changing banks. Truly regret not staying local
Overall Rating
Overall Rating
( 15 Reviews )Write a Review
Bank Near Me in Lexington, KY
Lions Eye Bank of Lexington
Lexington, KY 40509
( 0 Reviews )
Fifth Third Bank & ATM
Lexington, Kentucky 40503
(859) 276-5353 ( 6 Reviews )
JALIAH DAY-KLAIBER MSW,LCSW
Lexington, KY 40503
(859) 245-1337 ( 2 Reviews )
Bank of Hindman
Lexington, KY 40509
859-368-9157 ( 0 Reviews )
Chase Bank
Lexington, Kentucky 40507
(859) 231-2122 ( -4 Reviews )
PNC Bank
Lexington, Kentucky 40509
(859) 514-4943 ( 1 Reviews )
Forcht Bank
Lexington, KY 40507
859-626-3076 ( 0 Reviews )
U.S. Bank Branch
Lexington, KY 40509
859-335-5503 ( 34 Reviews )