GameStop

Picked up a game system for my son. Friendly staff. No issues.
Apr 4th, 2024

Paid in full for a preorder game told them I would be out of town on release date went to pick it up and they had resold it to someone else got a refund on that game and two other I had prepaid in full They have lost my trust
Feb 28th, 2024

Feb 21st, 2024

Jan 19th, 2024

Tayah or however its spelled is rude every single time I come to this store. If I could leave her 0 stars I would. The ginger man was very nice and personable. I walk into the store, browse around and decide to buy a gift card. She informs me the rules have changed and I cant. I asked where on the $5 off coupon does it state I cant use it on a gift card. She cuts me off and says I cant. I say I would like to purchase a $10 game instead. I used my $5 coupon. I asked to return the game for store credit after my transaction was over. She instantly got irate and said we will NOT be doing this for you again I said one single word why?s because why? I literally did nothing wrong or against their TOS. She said if youre going to give me an attitude, you can just leave thats when I stated I wasnt giving her one but if she wanted one I could definitely pull it out. She finished the transaction, shoved my money (no receipt) in my face and told me to never come back to the store and wouldnt allow me to finish my transactions. I get it GameStop changed their policy but have respect and tact. Ill be canceling my pro membership over this interaction and will no longer be shopping at GameStop. Ill also be bringing back the Xbox we just purchased too. Im sure that $500 return hit will hurt a little. Smh
Jan 1st, 2024