Lexus of Wichita

Apr 5th, 2024

Im out of state buyer . My sales consultant is Lance Garrison . He is phenomenal.,seasoned, , knew very well about the vehicle. He is caring and makes the process so smooth. He is always on top of things . Lexus of Wichita is Top notch.5 Star experience all the way.
Mar 6th, 2024

people were very nice, helpful, honest, straight forward and to the point. no games. was able to test drive and buy a car in 2 to 3 hours. other dealerships - including some lexus dealers - could learn a thing or two from LoW. one of the very best automobile buying experiences i have had - and i've bought a LOT of cars. the building is nice, but the customer waiting area was lacking pleasantries i am used to at other lexus dealers. would definitely buy here again.
Feb 23rd, 2024

They are RACIST. We bought a lexus there and they didnt tell us it was out of state car. we went to tag office and they said it needs inspection. Went to inspection and realized we never recieve our actual title. We had to drove back to LX and find out they sent to the wrong house and said they would call back within that day. 2 weeks went by and we didnt heard anything from them. I tried to call but now one answer and I emailed them no one reply. I had to go back there today and ask and they said the tracking number from last time was not a right one, they gave us another tracking number and said they proved that they sent the title to the right house. They said they are not responsible for it that I have to go talk to fedex or go to tag office to apply for a new one. Whenever we go there they would not greed us or be nice with us. And now we dont have a car to drive bc the license plate is expired. If you are American yes you will get treated very nicely and they take care of you but if you are Asian GOOD LUCK!!!
Apr 5th, 2024

I cant say enough positive things about my experience with Rosalie Isern at Lexus of Wichita. From the moment I stepped onto the lot, Rosalie greeted me with a warm smile and genuine enthusiasm. As a first-time car buyer, I was feeling a bit overwhelmed, but Rosalie quickly put me at ease with her friendly demeanor and reassuring presence. Throughout the entire process, Rosalie was incredibly patient and understanding. She took the time to listen to my needs and preferences, offering valuable insights and guidance every step of the way. What impressed me the most was her willingness to accommodate every request I made, no matter how big or small. Whether it was scheduling test drives, exploring different financing options, or even just answering my countless questions, Rosalie was always there to lend her expertise and support. What truly sets Rosalie apart is her unwavering commitment to customer satisfaction. She went above and beyond to ensure that I felt confident and informed in my decision-making process. Even after I drove off the lot with my new car, Rosalie continued to follow up with me, making sure that everything was going smoothly and addressing any concerns I had. In addition to her professionalism and expertise, Rosalies kindness and genuine care for her customers truly shine through. She made me feel like more than just a transaction; she made me feel like a valued friend. Rosalies dedication to her craft and her customers makes me wish that every salesperson was as exceptional as she is. If youre in the market for a car and want an exceptional buying experience, I highly recommend seeking out Rosalie Isern at Lexus of Wichita. She will not only make the process easy and stress-free but also leave you feeling confident and excited about your purchase. Thank you, Rosalie, for going above and beyondI couldnt be happier with my new car! Shes the best!
Mar 30th, 2024