Walser Auto Campus | Wichita

I posted the review below a little over. 2 months ago and thought I had the problem resolved. Just got another email. Asking me if I want to sell or trade in a vehicle I DO NOT OWN ANYMORE,,,,, it is scrap now!!!! I guess my only option is to unsubscribe which is unfortunate that I have to do that in order to not be harassed about them buying a car from me that I do not own anymore Here was my old review. If I could give them another 1 rating I would I was very happy with the cars I have bought from them. Unfortunately one of them was totaled. After telling them I no longer have the car they finally quit calling me asking to buy it back/trade in but they keep sending me emails asking to see what it is worth. Every email I get from them reminds me I do not have that great car anymore. I have called them many times and told them I am fine receiving emails but to remove the specific car and the emails just keep coming. So at this point I would say they have poor marketing tactics and therefore the negative review Maybe this will get someones attention
Apr 7th, 2024

Great parts department staff. Always helpful.
Apr 3rd, 2024

So professional! No pressure, no haggling price because every auto has a great discount! Sales staff were great! You can buy a Lexus, Mercedes, Jaguar and more! Multiple dealership by Waller all in one location! Beautiful trip there and worth the drive! They work hard to get you bc a Super trade in!!!!
Mar 31st, 2024

Luxury Auto is what they DO.
Mar 29th, 2024

Well I a bought a mdx from them. When I test drove it seemed great but I also was distracted asking sales man questions and was distracted. It drove really good. I really like the car. I'm part at fault not testing everything as buyer like the tail gate etc.. well immediately (with in 30 minutes )after I bought the car, I noticed there was clanking sounds when i was driving in a parking lot to get food. Sounds like the joints are not good. I then noticed when I got home that night the tail gate sounds like it may be going out. I also noticed the alignment is off a little as well. I scheduled an appointment and I hope they will do the right thing. It has yet to be 30 days since I bought it but seems like the inspection report they completed may have been pencil whipped. If they do the right thing I will change my review and update it. I love the car but hate having some many problems as soon as I drive off the lot. I trusted the dealership and which lead to me no conducting a thorough check on my part. Fingers crossed on my appointment this week. Update 3/27/24. Well I am very pleased. They took ownership of their mistakes and did the right thing. Also was very professional even with me being upset. I really appreciate a company and dealership doing the right thing. It goes long ways and I very much appreciate it. Thank you
Mar 26th, 2024