McDonald's
-
1219 S Rock Rd
Wichita, Kansas 67207 - (316) 687-9664
- Website
Hours
Chamber Rating
-
Sinclair Moon
Apr 8th, 2024 -
Cynthia Caraveo
Just went to this McDonald's and I got chicken nuggets for my grandkids. My grandson gags on it says it's nasty I look at it and the are raw. Thanks McDonald's u trying to give my grandkids food poisoning. They just suck. They always screw something up. I'm done on this location.
Apr 3rd, 2024 -
Victoria Curtis (Tori)
Workers are always FaceTiming and horsing around when Im here to pick up orders. I get completely ignored every time
Mar 24th, 2024 -
Cash Rated
Mar 23rd, 2024 -
Aaron Fortune
Gig app delivery driver here. I have had to walk out on lots of orders before because they were taking too long. Happens at least once or twice a week. But this location created a new low in customer service for me as a driver--I walked out on an order that I'm pretty sure was ready. So I get there, and the first staff member who sees me asks me what I'm waiting on. I give the last three numbers of the order number (this is the procedure at McDonalds). I can see the bag with the order number on the back counter, and it is open with a staff member bagging it up. Staff member who greeted me says "Looks like they are bagging it up now." Ok, no big deal. Staff member at the back bags the order, back turned to the two delivery drivers standing in the lobby waiting on orders, seals up the one with my number, walks off. New staff member sees me at the mobile order counter, asks me what I'm here for. I give the order number and point to the sealed bag behind the counter. She looks at me, points at the bag, (I think) confirming the order...and walks off. THIRD staff member (fourth if you count the one assembling the orders but ignoring the drivers) comes up. I give the order number. Staff member turns back to me, points toward the sealed to-go orders, and just starts acting clueless, like they can't find not only my order but like they have gone blind and can't locate the two sealed orders that are waiting on the two drivers in the lobby. I'm trying to not to raise my voice, but it's like, the order is done, it is six feet from me, and I can't find the magic code to get one of staff to quit socializing with each other and hand me a bag. This staffer finally hands off the bag and then says "I think there's another bag with this one." (1) The order is small, so no there isn't. (2) If there were, McDonald's has a system for that where they mark the labels, and this one wasn't. (3) If that one bag was only a partial order, staff is supposed to tell me that without handing me the partial order. Time is money, and this $6 order wasn't worth enough for me to do both my job and theirs. So I cut my losses, dropping what was probably a completed order going right around the corner, and left. I'm not sure if gig app customers can choose locations when ordering from a chain. If you live near this location and can choose your location, I would advise choosing a different location when ordering. This one just doesn't care about app orders. At all.
Mar 19th, 2024
About
McDonald's
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Services
- DriveThru
- McDelivery
- MobileOffers
- MobileOrdering
- WiFi
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for McDonald's?
A The phone number for McDonald's is: (316) 687-9664.
Q Where is McDonald's located?
A McDonald's is located at 1219 S Rock Rd, Wichita, Kansas 67207
Q What is the internet address for McDonald's?
A The website (URL) for McDonald's is: https://www.mcdonalds.com/us/en-us/location/ks/wichita/1219-s-rock-rd/7477.html?cid=RF:YXT:RoN::Clicks
Q How big is McDonald's?
A McDonald's employs approximately 20+ people.
Q What days are McDonald's open?
A McDonald's is open:
Tuesday: 6:00 AM - 11:00 PM
Wednesday: 6:00 AM - 11:00 PM
Thursday: 6:00 AM - 11:00 PM
Friday: 6:00 AM - 11:00 PM
Saturday: 6:00 AM - 11:00 PM
Sunday: 6:00 AM - 11:00 PM
Monday: 6:00 AM - 11:00 PM
Q How is McDonald's rated?
A McDonald's has a 3.4 Star Rating from 1182 reviewers.
Hours
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Ratings and Reviews
McDonald's
Overall Rating
Overall Rating
( 1182 Reviews )Sinclair Moon on Google
Cynthia Caraveo on Google
Just went to this McDonald's and I got chicken nuggets for my grandkids. My grandson gags on it says it's nasty I look at it and the are raw. Thanks McDonald's u trying to give my grandkids food poisoning. They just suck. They always screw something up. I'm done on this location.
Victoria Curtis (Tori) on Google
Workers are always FaceTiming and horsing around when Im here to pick up orders. I get completely ignored every time
Cash Rated on Google
Aaron Fortune on Google
Gig app delivery driver here. I have had to walk out on lots of orders before because they were taking too long. Happens at least once or twice a week. But this location created a new low in customer service for me as a driver--I walked out on an order that I'm pretty sure was ready.
So I get there, and the first staff member who sees me asks me what I'm waiting on. I give the last three numbers of the order number (this is the procedure at McDonalds). I can see the bag with the order number on the back counter, and it is open with a staff member bagging it up. Staff member who greeted me says "Looks like they are bagging it up now." Ok, no big deal. Staff member at the back bags the order, back turned to the two delivery drivers standing in the lobby waiting on orders, seals up the one with my number, walks off.
New staff member sees me at the mobile order counter, asks me what I'm here for. I give the order number and point to the sealed bag behind the counter. She looks at me, points at the bag, (I think) confirming the order...and walks off.
THIRD staff member (fourth if you count the one assembling the orders but ignoring the drivers) comes up. I give the order number. Staff member turns back to me, points toward the sealed to-go orders, and just starts acting clueless, like they can't find not only my order but like they have gone blind and can't locate the two sealed orders that are waiting on the two drivers in the lobby. I'm trying to not to raise my voice, but it's like, the order is done, it is six feet from me, and I can't find the magic code to get one of staff to quit socializing with each other and hand me a bag. This staffer finally hands off the bag and then says "I think there's another bag with this one." (1) The order is small, so no there isn't. (2) If there were, McDonald's has a system for that where they mark the labels, and this one wasn't. (3) If that one bag was only a partial order, staff is supposed to tell me that without handing me the partial order.
Time is money, and this $6 order wasn't worth enough for me to do both my job and theirs. So I cut my losses, dropping what was probably a completed order going right around the corner, and left.
I'm not sure if gig app customers can choose locations when ordering from a chain. If you live near this location and can choose your location, I would advise choosing a different location when ordering. This one just doesn't care about app orders. At all.
Overall Rating
Overall Rating
( 1182 Reviews )Write a Review
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