Sutherlands

John Dempewolf _{on Google}

Jul 19th, 2023

App easy to follow, manageable information helpful.

Brady Fritz _{on Google}

Jul 31st, 2023

IM NOT HAPPY AT ALL!!!!!
So two weeks ago I took my bow into Sutherlands in North Topeka to have a new string and cables put on and also have the cams adjusted so theyre in time. I called yesterday and it had been done for a couple of days and they hadnt called me to pick it up yet. So I picked it up and took it home and tried to shoot a little last night. I absolutely couldnt pull it back what so ever. So after talking to a couple of my buddies who bow hunt we determined something was wrong with it. So I took it back today to have it looked at and the bow tech tried for 30 minutes to figure out the problem to which he figured out he put the cables on wrong. And he tried 3 different times to get them right and he couldnt so he goes over to his computer and looks at google images to figure out how they are supposed to be in the cams. Finally he got it right and the bow was able to be pulled back both by him and myself. I get home to sight my bow in and I notice the string was damaged where he had it in the cam wrong. I called the store to talked to the manager and told him Id either like new cables or my money back. He told me they could order the new string in and they would put it on. I told the manager I would take the new cables and I wouldnt be allowing them to work on my bow anymore so he told me they couldnt do that but I could have my money back if I had my receipt. And I said well I hope I still had it and this manager started laughing at me because I wasnt sure if I had my receipt or not. (Which I did find it) so anyone that bow hunts around Topeka I strongly recommend NOT taking your bow to them! The guy behind the counter has no clue what hes doing and the manager was extremely unprofessional!
Rant over!