CVS

Danielle Owen _{on Google}

Mar 8th, 2024

Spent the past 2 days fighting with a nationwide discount card system outage. Have to press 5 buttons and ask to speak to a pharmacist twice before being transferred and left on hold for more than 5 minutes each time you want to speak to them.
As Im on hold to get them to cancel a prescription they ran as picked up when I did not pick it up, I drove there and was still on hold while I stood in a line with nobody in front of me. 41 minutes from the time I started the call to the time I hung up when an employee spoke to me in line.
Whatever you do, go to any other pharmacy instead. Do not use CVS. Hyvee was ready with my med in 15 minutes and I spoke to a person on the phone 30 seconds after pressing 1 button every time I called.

S S _{on Google}

Feb 28th, 2024

Vitamins, cold and flu medications, pharmacy, snacks, greeting cards, make up etc.

Janet Grismore _{on Google}

Feb 19th, 2024

CVS IN SHAWNEE They work REALLY HARD!! And sometimes with very few people. Gotta know this, thank you for getting me my antibiotics today so quick!!

jimmie cottrell _{on Google}

Feb 15th, 2024

Only went here because I forgot my meds, and my wife called them in for me. But the tech that helped me was a POS, and she needs some training on customer service. She was straight, TRASH!

Tricia Ebert _{on Google}

Jan 20th, 2024

Sadly, the staff are just too busy to care, listen to client issues, or answer phone. I had insurance change and asked them to bill under that. I had name change too and asked for update. They continue to bill other insurance even though i ask for new one to be used. They are too understaffed, busy, and chaotic to care and made me feel like a problem they did not want to deal with. I am beyond disappointed by this location.