Penske Truck Rental
-
8000 W 135th St
Overland Park, Kansas 66223 - 913-249-3994
Hours
Chamber Rating
-
Josh Stevens
8/1 truck reservation made a month ago. We’re here, truck isn’t. So much for that ‘guarantee’. Here’s one for anyone at Penske reading this: I guarantee I won’t be reserving with you guys again.
Aug 12th, 2021 -
Rachel Rutledge
Horrible customer service. I had my truck reserved for Sat morning at 8 am and when we got there there was no truck and they told us it would be there in 20 min, this was frustrating enough. There were 2 others waiting on their rental truck too that was reserved for 8 am so we all shared our frustrations. We spoke to the Home Depot employees and they stated that this happens ALL the time (this is not Home Depot's fault, it's 100% Penske's.) Long story short, we had to make MULTIPLE calls to Penske's local number and corporate number to try to figure out where my truck was- each time over a period of 2 hours they stated it was only a few minutes out. I guess they have no sense of time or understanding of where their vehicles are located. It finally showed up at 10 am (and so did the other guy's truck), 2 hrs later than I had reserved. One of the Home Depot employees informed us that the Sat prior, there were 11 reservations but only 3 trucks showed. Shame on you, Penske. The truck itself was in good shape and the move went well, but only after MUCH frustration and many calls. So much for beating the summer heat that morning. Next time, I will be sure to rent from Uhaul since this is a common occurrence. Again, this was at no fault to Home Depot, their customer service was excellent.
Sep 13th, 2019 -
fosslis
Truck didn't show, had to cancel. Move ruined. Staff are douchebags​.
Apr 11th, 2017
About
Penske Truck Rental
Penske Truck Rental provides one-way and local moving truck rentals in Overland Park, KS. Locations available across North America, featuring a wide range of vehicles and moving supplies. You can be confident in your decision to choose Penske because we promise a clean, reliable moving truck that’s ready to go at pickup time. And you will get personal help from our professional associates, 24/7 roadside assistance, and flexible reservation and cancellation policies. Visit us in Overland Park, KS today for all your truck rental and moving supply needs.
Questions & Answers
Q What is the phone number for Penske Truck Rental?
A The phone number for Penske Truck Rental is: 913-249-3994.
Q Where is Penske Truck Rental located?
A Penske Truck Rental is located at 8000 W 135th St, Overland Park, Kansas 66223
Q What is the internet address for Penske Truck Rental?
A The website (URL) for Penske Truck Rental is: https://www.pensketruckrental.com/locations/us/kansas/overland_park/038726/?utm_source=google&utm_medium=organic&utm_campaign=gbp-HPTL-0387-26
Q How big is Penske Truck Rental?
A Penske Truck Rental employs approximately 20+ people.
Q What days are Penske Truck Rental open?
A Penske Truck Rental is open:
Wednesday: 7:00 AM - 7:30 PM
Thursday: 7:00 AM - 7:30 PM
Friday: 7:00 AM - 7:30 PM
Saturday: 7:00 AM - 7:30 PM
Sunday: 8:00 AM - 7:30 PM
Monday: 7:00 AM - 7:30 PM
Tuesday: 7:00 AM - 7:30 PM
Q How is Penske Truck Rental rated?
A Penske Truck Rental has a 1.0 Star Rating from 3 reviewers.
Hours
Ratings and Reviews
Penske Truck Rental
Overall Rating
Overall Rating
( 3 Reviews )Josh Stevens on Google
8/1 truck reservation made a month ago. We’re here, truck isn’t. So much for that ‘guarantee’. Here’s one for anyone at Penske reading this: I guarantee I won’t be reserving with you guys again.
Rachel Rutledge on Google
Horrible customer service. I had my truck reserved for Sat morning at 8 am and when we got there there was no truck and they told us it would be there in 20 min, this was frustrating enough. There were 2 others waiting on their rental truck too that was reserved for 8 am so we all shared our frustrations. We spoke to the Home Depot employees and they stated that this happens ALL the time (this is not Home Depot's fault, it's 100% Penske's.) Long story short, we had to make MULTIPLE calls to Penske's local number and corporate number to try to figure out where my truck was- each time over a period of 2 hours they stated it was only a few minutes out. I guess they have no sense of time or understanding of where their vehicles are located. It finally showed up at 10 am (and so did the other guy's truck), 2 hrs later than I had reserved. One of the Home Depot employees informed us that the Sat prior, there were 11 reservations but only 3 trucks showed. Shame on you, Penske. The truck itself was in good shape and the move went well, but only after MUCH frustration and many calls. So much for beating the summer heat that morning. Next time, I will be sure to rent from Uhaul since this is a common occurrence. Again, this was at no fault to Home Depot, their customer service was excellent.
fosslis on Google
Truck didn't show, had to cancel. Move ruined. Staff are douchebags​.
Overall Rating
Overall Rating
( 3 Reviews )Write a Review
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