Firestone Complete Auto Care

Everytime I bring my vehicle in here to be serviced I've had a great experience
Apr 1st, 2024

Professional integral services
Mar 30th, 2024

These guys are always fantastic! They dont give you the run around and they explain things to all customers. Im an exmechanic and it is nice to take my car to a shop that isnt going to try and screw you.
Mar 26th, 2024

On hold for too long just find out they can't fit me in. Waste of time
Mar 19th, 2024

Randy there was amazing and Pete on the phone before him seemed to know and set it up. Randy truly is a Master Ace. He has moxie. After talking to Pete I felt that somebody with super powers was there; what would be required to align my car. It had gone for 2 years after many trips to a body shop and having new tires put on many times with nobody bothering to ask if I didn't even want to get an alignment until yesterday when I found out about the Firestone (car) lifetime alignment. Essentially two sets of tires were changed nobody bothered to think about the alignment beforeI had brought up that the tires were deteriorating in like 15,000 miles. I was getting pretty afraid that the car was effectively no longer usable I'm relying onultimatelymy shop manager to be able to align it. I ended up in Olathe yesterday after a blowout. I talked to Pete yesterday at Firestone in Olathe far from home, and he ultimately said to come at 10:00 the next day. Initially due to being short 2 staff members, I was going to have to wait more than 6 hours in the shop for the car. I had just agreed to this when it turned out that several people hadn't shown up for their 10:00 appointment when I was there. Furthermore there was the shortest of a delivery person at an auto parts store which held up another repair. Randy was super cool and good enough she just fit me in right away given the chance. Randy is a real can-do type! I was very lucky to have ran into this fellow. I'd give them 500 Stars if I could. For about 220 bucks all in, you can get a lifetime alignment. They align your car and then anytime you feel the need to bring it in, they check it and align it if necessary. In any event a very magical experience and Randy's experience paid off! In Olathe Kansas: hometown of one of the guys who penned the song Low Rider!
Mar 16th, 2024