Max Motors of Manhattan

I bought a car from Max motors on February 20th. its now April 10 and I still dont have my title. They have been unhelpful and the lady I talked to was just plain rude. They say theyre waiting on the title from the state of Kansas. But I know theyve just been using my money for their personal gain and not paying off the loan from the bank. I bought the car in full and theyre telling me that it took two months to get the title from the bank due to trade-in. They say thats why I have a 60 day tag, but The 60 day tag is supposed to be for my convenience not theirs. Very unhelpful and I hope they pay for my expired temp tag ticket
Apr 8th, 2024

Mar 15th, 2024

Cons: I visited to view several vehicles listed on their website. Despite receiving assistance, I was informed that none of them were actually available and that their website wasn't regularly updated. After much effort, we found a vehicle we liked, but were surprised by a $1800 charge for mandatory dealer features added to the vehicle. Sadly we werent able to close on the vehicle we liked as they would not remove these features that we found unnecessary. Pros: Hayden was very helpful and honest about the condition of their used vehicles.
Mar 15th, 2024

Ok. The service department is great. With that being said....since I have had several issues w my vehicle..Hyundai side. I tried to trade it in. I guess I expected too much. I've called several times in the last few weeks for a salesperson to get back w me. What a joke. No one has. Unless u consider a automated text contact. It's very impersonal. 1 effort was made a couple of months back. But because of the 100 questions this person asked and wasnt given time to answer...left me feeling a bit lost in the conversation. Needless to say..I've have a few more things go wrong. I hadn't even bothered with them. Again. A local car dealership...let me down. It's truly sad. The old saying comes to mind....if your affiliated w the military..shop elsewhere...and yes when you don't get answers from persons working there or there service department cannot recreate the issue.. then nothing happens.
Mar 14th, 2024

I went to look at a Chevy Colorado. They told me the check engine light came on and they were going to get it checked out. Called me 2 days later said it was just a fluke and nothing was wrong. I believed them. Ended up buying the truck. 5 days later the check engine light came back on. Its now been back in their shop for over a month and i still dont know what all theyre doing. Anytime I call I get the run around and never can get a straight answer. I truly feel I was misled and that the original check engine light wasnt a fluke that they just cleared the codes to get me to buy it. And now wont tell me what is wrong. I understand that I was buying a used truck. But it seems very shady to me and they have HORRIBLE communication and cant seem to call you back to save their lives. I recommend you go somewhere else if youre looking to buy a vehicle. I am not impressed at all.
Mar 13th, 2024