CEVA Animal Health

Feb 1st, 2024

I suggest you simplify your rebate offer. I certainly do not want to maintain a new password to obtain a $5 rebate.
Dec 9th, 2023

Don't give any credence to their rebate offers. You have to spend too much time providing extraneous information. Then they'll come back and say your submission is incomplete, BUT THEY COMPLETELY VAGUE ON WHAT'S WRONG!
Nov 14th, 2023

Refund Requested Due to Feliway Product Discolored Walls December 23rd, 2023 I wrote the email below to CEVA. They declined my request for refund. Do not buy their Flyway products. They will discolor your walls and you'll have to repaint to fix. The walls will not come clean any other way. Dear Feliway Team, I trust this email finds you well. My name is Kristy Jo Winkler, and I am reaching out regarding a concerning issue I've encountered with your Feliway products. Additionally, I want to bring to your attention a series of online complaints, echoing similar experiences, and share the challenges I've faced in attempting to remedy the situation. I recently purchased various Feliway products from Amazon, including: -FELIWAY Optimum, Enhanced Calming Pheromone 30-day Refills -FELIWAY Optimum Cat, Enhanced Calming Pheromone Diffuser, 30 Day Starter Kits Unfortunately, my excitement about these products turned into disappointment when I discovered that they caused significant discoloration on my newly painted walls. It is important to note that I did not notice this issue until my house was newly painted in October of this year. The unexpected outcome has not only impacted the aesthetic of my living space but has also led to additional, unforeseen expenses. In an effort to rectify the situation, I have spent hours researching information, cleaning, diagnosing, and composing this email. I have tried numerous paint-safe cleaning products to remove the oil residue left by the Feliway products, but regrettably, none have been successful. The persistent discoloration has added to my frustration and the overall inconvenience caused by this issue. The affected walls will require repainting. Furthermore, as I delved into the matter, I discovered several online complaints from other customers who have faced similar problems with Feliway products causing discoloration. It appears that this is not an isolated incident, and there may be a broader issue that warrants immediate attention. As a customer, it is disheartening to find that others have encountered similar challenges, and I believe it is crucial for your company to investigate and address this matter promptly. Considering the impact on my home, the shared experiences of others online, and the challenges in removing the oil residue, I kindly request a full refund for all the Feliway products I have purchased from Amazon. To provide you with a comprehensive understanding of the situation, I can provide you with images depicting the discoloration caused by the Feliway products, as well as receipts for purchased from Amazon. These visuals, along with the online complaints easily searched for on Google, should highlight the severity of the problem. I appreciate your immediate attention to this matter and your commitment to customer satisfaction. Please let me know the steps for processing the refund and if any additional details or documentation are required. I trust that Feliway values its customers and is dedicated to addressing and resolving issues promptly. Thank you for your understanding, and I look forward to a swift resolution.
Jan 7th, 2024

Nov 15th, 2022