West Des Moines, IA Financial Services

Staff don't seem to know what to do. Banker acts like he does, but no follow thru, very frustrating

My Auto and Home insurance Agent Craig Is AMAZING! He is always available and shops my insurance every two years. I have never had such great service when it comes to my ... more

My tax lady was professional kind considerate understanding Joan you are the bomb!!!

It would be nice if someone answered their phone during business hours. Always just ring through or we leave voicemails and no one returns calls

Candace McCarthy is very thorough and does a great job for me with my taxes every year. I look forward to seeing her every year.

I have dealt with Mark Gremlier' office for many years. I love dealing with them & how upfront they are for all my issues & their processes. You can go wrong with how hon ... more

Joel and team are fantastic to work with. He is great at explaining things so that we fully understand everything. Hes responsive when we need to discuss impacts of life ... more

I have Bankers Life Insurance. The plan was easy to get and affordable. It fit my budget.

This is really a good bank. Anytime I want cashier's check they did not charge me anything like other banks do. when I want to withdraw large amount of cash they are real ... more

Bonnie was absolutely amazing to work with! My husband, and I were buying our first house, and Bonnie made the process so easy for us. Her heart for helping others is so ... more

I love the lady that prepared my taxes. She is the kindest person ever.

Great people and very helpful they always take care of my business as fast as possible! Definitely will keep working with this bank.

Had a great visit today. They offer a very well rounded service here.

Chris is amazing!!!! I could not have accomplished all that I have if it wasn't for her. Always available!!! Customer service is A rated. Totally recommend!!

Love the ladies that work in the store. They are very kind, friendly, helpful and efficient. They make you feel very welcome. Would highly recommend these lovely ladies ... more

I have a great respect for Randy and his office. He keeps me on track with appointments and consultations. He takes the the time to “baby step” me through a process. ... more

I started at this company a year ago with Michele B....and have felt peace in the process of turning my investments over to her. She has educated me and made me feel powe ... more

Great people to help you control your financial picture in a very complete way. Always have good thoughtful advice and your best interest at heart.

Dian Prince is a amazing person and very helpful.

Very seamless loan application process. Jake helped with a VA loan and made it very easy to provide my military documents. He is a very caring person. Thank you for al ... more

Fidelity bank, they speak Spanish and help you with all your questions

The woman inside treated my family horribly. She tried to withhold their checks to see if they were real when they have never had a problem at this location before. It is ... more

Didn't return phone calls or messages for weeks and months a time. Filed things late. Cost of $$$ thousands in late fees/pentalies. We signed our taxes in 2021 but they w ... more

Have used this company for over 40 years. Found out after taxes were done this year our accountant had retired. No communication whatsoever when we dropped off our taxes. ... more

Rate is significantly better than other options!

GINO

A text receipt option would add efficiency to the transaction experience. Thank you !

Mike Painovich helped me get a home. He expertly got me in on a short timeline and with 0 delays to closing. I even had a totaled car I had to replace in the middle of it ... more

Great place to do business.

Accounting and Tax Time Services is a reliable company for business and personal taxes. We highly recommend them!

Intercredible place to work!

Excellent business

Extremely knowledgeable and helpful

Extremely knowledgeable and helpful

The manager is very nice

Terrible. Went in for services Feb 02nd 2024. They purposely overcharged me $631.00 for Married filing jointly with a simple Schedule C for my small business. I still ha ... more

My fiance and I walked in without an appointment. We were greeted by Allison immediately who was super kind, knowledgeable, and professional. This is the fastest and smoo ... more

Great people to work with!

I have had the opportunity to work with the team at Gilbert and Cook on several occasions professionally -- each exchange is professional and promptly handled. Highly re ... more

Had an appointment yesterday at noon at this location, was there at 11:30 since its at walmart so that my fianc could do some shopping while I was getting my taxes done. ... more

Love Mid West One bank. They are always so helpful and nice

Why Wells Fargo dont accept Covid results of AT Home test kit ?

Put a 5 day hold on a check deposited. Does it take 5 days to call the checks bank and verify? Poor Poor customer service.