Holiday Inn Express & Suites Mason City, an IHG Hotel
-
3041 4th Street SW
Mason City, Iowa 50401 - (641) 424-1200
- Website
Hours
Chamber Rating
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Tera Cox
We had a great experience with this hotel. The staff was very friendly, rooms were nice and clean, and the complimentary breakfast was a money-saver. The reason I'm writing this review, though, is to highlight the exemplary actions of the staff, particularly Crystal, the General Manager. A full 24 hours after we had checked out, I called the hotel, frantic that my daughter had realized that she had lost her favorite stuffed animal. This animal has been through it, sleeping next to my daughter since her birth. Crystal answered the phone, listened to my panic, put me on a brief hold, and then came back with the news that the lovey had been found. Halleluiah! A few days later, we received a package from the hotel that included our expected cross-county traveler, and also an adorable letter from Crystal. This Mom is so appreciative of the staff at this hotel-a staff that knew this was someone's precious item. Thank you so very much.
Apr 8th, 2024 -
lumberingox
Cleanest IHG hotel I've stayed in, and I spend 80-100 nights in IHG each year. Pride in ownership. Everything meticulous!
Apr 2nd, 2024 -
Dillon Storandt
Room was dirty, Breakfast was so underwhelming. Actually kinda made me sick. Was not notified of pool closure upon check in. Went down to go swimming with my small children after attending sporting event and dinner after long day and pool was closed. Kids were absolutely devastated. Should of notified of us upon check in so we could of went elsewhere. Staff didn't want to call in maintenance on the weekend. Staff offered no solutions. Talked to manager (Cystal) and she was immediately a snob and rude from the get go. Very unprofessional for management. Will not be returning nor would I ever recommend this place off her alone.
Mar 4th, 2024 -
nidhi mishra
Feb 28th, 2024 -
Jerry Strange
Feb 13th, 2024
About
Holiday Inn Express & Suites Mason City, an IHG Hotel
Stay Smart at the Holiday Inn Express and Suites in Mason City. We are a three time award winning Torchbearer hotel. Let us give you five star service, while enjoying all the amenities we have to offer. We have an outstanding staff with many years of experience in the hospitality industry waiting to welcome you to our hotel. While staying with us, you can enjoy free high-speed Internet as well as access to our 24-hour Business Center, exercise room and pool. Additionally, before heading out in the morning, make sure to take advantage of our complimentary breakfast buffet, which includes an assortment of both hot and cold items. The Holiday Inn Express and Suites Mason is conveniently located two miles from downtown and five miles from the airport, off Interstate 35 and exit 194. We are surrounded by a variety of delicious restaurants and multiple major shopping stores. Come stay with us and we will make you feel right at home.
Contact Info
- (641) 424-1200
- (641) 424-5596
- [email protected]
- Website
Languages
- EN
Vidoes
Payment Methods
- AMERICANEXPRESS
- CASH
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Holiday Inn Express & Suites Mason City, an IHG Hotel?
A The phone number for Holiday Inn Express & Suites Mason City, an IHG Hotel is: (641) 424-1200.
Q Where is Holiday Inn Express & Suites Mason City, an IHG Hotel located?
A Holiday Inn Express & Suites Mason City, an IHG Hotel is located at 3041 4th Street SW, Mason City, Iowa 50401
Q What is the internet address for Holiday Inn Express & Suites Mason City, an IHG Hotel?
A The website (URL) for Holiday Inn Express & Suites Mason City, an IHG Hotel is: https://www.ihg.com/holidayinnexpress/hotels/us/en/mason-city/masex/hoteldetail?cm_mmc=YextLocal-_-EX-_-US-_-MASEX
Q How big is Holiday Inn Express & Suites Mason City, an IHG Hotel?
A Holiday Inn Express & Suites Mason City, an IHG Hotel employs approximately 20+ people.
Q What days are Holiday Inn Express & Suites Mason City, an IHG Hotel open?
A Holiday Inn Express & Suites Mason City, an IHG Hotel is open:
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Q How is Holiday Inn Express & Suites Mason City, an IHG Hotel rated?
A Holiday Inn Express & Suites Mason City, an IHG Hotel has a 4.5 Star Rating from 415 reviewers.
Hours
Ratings and Reviews
Holiday Inn Express & Suites Mason City, an IHG Hotel
Overall Rating
Overall Rating
( 415 Reviews )Tera Cox on Google
We had a great experience with this hotel. The staff was very friendly, rooms were nice and clean, and the complimentary breakfast was a money-saver.
The reason I'm writing this review, though, is to highlight the exemplary actions of the staff, particularly Crystal, the General Manager. A full 24 hours after we had checked out, I called the hotel, frantic that my daughter had realized that she had lost her favorite stuffed animal. This animal has been through it, sleeping next to my daughter since her birth. Crystal answered the phone, listened to my panic, put me on a brief hold, and then came back with the news that the lovey had been found. Halleluiah! A few days later, we received a package from the hotel that included our expected cross-county traveler, and also an adorable letter from Crystal.
This Mom is so appreciative of the staff at this hotel-a staff that knew this was someone's precious item. Thank you so very much.
lumberingox on Google
Cleanest IHG hotel I've stayed in, and I spend 80-100 nights in IHG each year. Pride in ownership. Everything meticulous!
Dillon Storandt on Google
Room was dirty, Breakfast was so underwhelming. Actually kinda made me sick. Was not notified of pool closure upon check in. Went down to go swimming with my small children after attending sporting event and dinner after long day and pool was closed. Kids were absolutely devastated. Should of notified of us upon check in so we could of went elsewhere. Staff didn't want to call in maintenance on the weekend. Staff offered no solutions. Talked to manager (Cystal) and she was immediately a snob and rude from the get go. Very unprofessional for management. Will not be returning nor would I ever recommend this place off her alone.
nidhi mishra on Google
Jerry Strange on Google
Overall Rating
Overall Rating
( 415 Reviews )Write a Review
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