First Interstate Bank
-
509 W Broadway
Council Bluffs, Iowa 51503 - (712) 323-7125
- Website
Hours
Chamber Rating
-
Linda Cabrera
I was looking for banks in the area since I will be moving to the area soon. But I highly doubt that I will be using this bank. Especially with all the reviews down below. Why would I put my hard earned money into the hands of these bankers that are ungrateful, miserable and disrespectful. Branch bankers if you are going to be rude find a new job. You all have no right to talk about the clients. Stop being liars and own up to the mistakes you all are making.
Feb 28th, 2024 -
Abby Diaz
The customer service is disgusting I recently called the branch and asked to speak to a women who had assisted me with a wire before and had given me her card, the teller that answered told me she had left and asked what i was calling about, when we were done with the conversation she thought had disconnected but she didnt and I could hear them still on the other end laughing about how the women i had asked to speak with was still there and mocking me about the questions I had asked. Ever since GWB was bought by FIB theyre service went to straight trash these teller ladies are always so rude and miserable. This branch does not even deserve one star!!
Feb 17th, 2024 -
Herb Wolfe
Dec 22nd, 2023 -
Barry Cunningham
Worst bank I have ever used. Loved GWB but this when they were bought by FIB quality of banking went in the toilet. About every weekend they have maintence on the app and it still has problems. Will be moving my 18 cents to another bank very soon.
Dec 2nd, 2023 -
John Case
Love the service I get every time I come in the staff are very understanding and helpful
Nov 7th, 2023
About
First Interstate Bank
First Interstate Bank in Council Bluffs, IA offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Council Bluffs Downtown branch will help you reach your goals.First Interstate Bank is a community banking organization headquartered in Billings, Montana. With over 300 locations across 14 states, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.Today, our dedication to our founder’s values of customer satisfaction, creative management, productive employees, shareholders’ value and community involvement remains unwavering. Driven by strong corporate and family values, First Interstate is committed to providing exemplary customer service, exceeding customer expectations with our products and services, and supporting the communities we serve.
Contact Info
- (712) 323-7125
- [email protected]
- Website
Products
- Personal Checking
- Financial Services
- Personal Savings
- Rewards Credit Card
- Credit Cards
- Wealth Management
- Personal Loans
- Personal Line of Credit
- Merchant Services
- Auto Loans
- Home Loans
- Mortgage
- Construction Loan
- Payment Processing
- Business Checking
- Business Savings
- Business Loans
- Commercial Payments
- Commercial Loans
- Business Sweep Account
Services
- Mobile Banking
- Mobile Deposit
- Remote Deposit
- Banking
- Bank
- Online Banking
- Online Bill Pay
- Online Account Opening
- Loans
- E-Statements
- Drive Up
- Drive-thru
- Drive thru
- ATM
- ACH
- Wires
- Escrow Services
- Treasury Service
Questions & Answers
Q What is the phone number for First Interstate Bank?
A The phone number for First Interstate Bank is: (712) 323-7125.
Q Where is First Interstate Bank located?
A First Interstate Bank is located at 509 W Broadway, Council Bluffs, Iowa 51503
Q What is the internet address for First Interstate Bank?
A The website (URL) for First Interstate Bank is: https://locations.firstinterstatebank.com/ia/council-bluffs/509-w-broadway.html?y_source=1_NDA1NzgzMzktNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D
Q What days are First Interstate Bank open?
A First Interstate Bank is open:
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Q How is First Interstate Bank rated?
A First Interstate Bank has a 2.6 Star Rating from 28 reviewers.
Hours
Ratings and Reviews
First Interstate Bank
Overall Rating
Overall Rating
( 28 Reviews )Linda Cabrera on Google
I was looking for banks in the area since I will be moving to the area soon. But I highly doubt that I will be using this bank. Especially with all the reviews down below. Why would I put my hard earned money into the hands of these bankers that are ungrateful, miserable and disrespectful. Branch bankers if you are going to be rude find a new job. You all have no right to talk about the clients. Stop being liars and own up to the mistakes you all are making.
Abby Diaz on Google
The customer service is disgusting I recently called the branch and asked to speak to a women who had assisted me with a wire before and had given me her card, the teller that answered told me she had left and asked what i was calling about, when we were done with the conversation she thought had disconnected but she didnt and I could hear them still on the other end laughing about how the women i had asked to speak with was still there and mocking me about the questions I had asked. Ever since GWB was bought by FIB theyre service went to straight trash these teller ladies are always so rude and miserable. This branch does not even deserve one star!!
Herb Wolfe on Google
Barry Cunningham on Google
Worst bank I have ever used. Loved GWB but this when they were bought by FIB quality of banking went in the toilet. About every weekend they have maintence on the app and it still has problems. Will be moving my 18 cents to another bank very soon.
John Case on Google
Love the service I get every time I come in the staff are very understanding and helpful
Overall Rating
Overall Rating
( 28 Reviews )Write a Review
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