Holiday Inn Express & Suites Coralville, an IHG Hotel
-
970 25th Ave.
Coralville, Iowa 52241 - (319) 625-5000
- Website
Hours
Chamber Rating
-
Alan Gustafson
Mar 30th, 2024 -
Bobby Harris
Good
Mar 14th, 2024 -
Kelsey Buckmaster
Jan 19th, 2024 -
Amanda Brauns
I wanted to write a review solely to call out the excellent customer service I received from the night auditor, Brittany. I was in Coralville with my daughters and their friends so they could attend a local concert. The concert got delayed and then cancelled. I had made a hotel reservation after the delay, and then once it was cancelled I tried to cancel my reservation (literally an hour or two after making the reservation). IHG was unable to get the front desk to cancel, and that employee was not friendly nor willing to work with us. I figured I was just out the money, but a half hour later Brittany called and was so polite and refunded my charges due to circumstances. Didnt expect it, but so thankful for her and her customer service!
Jan 17th, 2024 -
Jami Tharp
We understood that when we booked this room that there was construction going on we didn't realize the amount of construction that was going on and everywhere that you went in the hotel. Regardless, if there was actual act of construction going on, it was dirty. The elevators were to say the best. Disgusting. We got up the next morning to shower and lo and behold. There was dirty washcloths in our shower in the shower had not been cleaned. When we arrived I went to the front desk. There was nobody there. Waited for a couple minutes for somebody to come out. The guy came out did something on the computer then asked me my name, told him my name and then he disappeared for about 5 minutes. Came back out. Handed me two keys and said this is your room number. Didn't have me sign any papers then asked to see my ID. Didn't ask for anything. I am a platinum elite member and I was not greeted as such when I came in which is one of their things that they are supposed to do. It's not about me having that status. It's about the fact that that's part of their policy when you have a status with that card that you are to be acknowledged as such when you arrive. When we were getting ready to leave in the morning I told the front desk clerk about the dirty washcloths and the room and she said oh sorry about that and then as I was walking out the door she very loudly laughed and said something snide to the person that was standing at the front desk and to me that is very unacceptable for a hotel. We stay very frequently in hotels and I can assure you that we will not be back to this one.
Jan 13th, 2024
About
Holiday Inn Express & Suites Coralville, an IHG Hotel
Welcome to the Holiday Inn Express, Coralville Our award-winning Holiday Inn Express Hotel & Suites Coralville, Iowa hotel is conveniently located off I-80 and I-380. Our Coralville hotel is near the Coral Ridge Mall, and minutes away from the University of Iowa Hospital, and Carver Hawkeye Arena. Other popular Coralville, Iowa and Iowa City attractions are the Iowa Children's Museum, Downtown Iowa City Pedestrian Mall, Hancher Auditorium, University of Iowa Museum of Natural History, and Englert Civic Theatre.Our Holiday Inn Express Hotel & Suites Coralville, Iowa hotel is located within walking distance to popular Coralville, Iowa restaurants such as Olive Garden, Texas Road House, Chili's, and Red Lobster. Our Coralville, Iowa hotel guests enjoy complimentary Express Start Breakfast,includes cinnamon rolls, Smart Roast coffee, and pancakes. and more! Stay active in our Fitness Center, and go swimming in our indoor heated pool Coralville, IA business travelers enjoy our complimentary wireless Internet access throughout the hotel, 24-hour Business Center, and large extended stay suites. Looking for Coralville Iowa event space? Our small hotel meeting room holds up to 40 guests. Hotel guests enjoy our extended stay suites, flat screen TVs, comfortable bedding and microwaves and refrigerators in every room!
Contact Info
- (319) 625-5000
- (319) 625-5005
- [email protected]
- Website
Languages
- EN
Vidoes
Payment Methods
- AMERICANEXPRESS
- CASH
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Holiday Inn Express & Suites Coralville, an IHG Hotel?
A The phone number for Holiday Inn Express & Suites Coralville, an IHG Hotel is: (319) 625-5000.
Q Where is Holiday Inn Express & Suites Coralville, an IHG Hotel located?
A Holiday Inn Express & Suites Coralville, an IHG Hotel is located at 970 25th Ave., Coralville, Iowa 52241
Q What is the internet address for Holiday Inn Express & Suites Coralville, an IHG Hotel?
A The website (URL) for Holiday Inn Express & Suites Coralville, an IHG Hotel is: https://www.ihg.com/holidayinnexpress/hotels/us/en/coralville/crvia/hoteldetail?cm_mmc=YextLocal-_-EX-_-US-_-CRVIA
Q How big is Holiday Inn Express & Suites Coralville, an IHG Hotel?
A Holiday Inn Express & Suites Coralville, an IHG Hotel employs approximately 20+ people.
Q What days are Holiday Inn Express & Suites Coralville, an IHG Hotel open?
A Holiday Inn Express & Suites Coralville, an IHG Hotel is open:
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Q How is Holiday Inn Express & Suites Coralville, an IHG Hotel rated?
A Holiday Inn Express & Suites Coralville, an IHG Hotel has a 4.4 Star Rating from 327 reviewers.
Hours
Ratings and Reviews
Holiday Inn Express & Suites Coralville, an IHG Hotel
Overall Rating
Overall Rating
( 327 Reviews )Alan Gustafson on Google
Bobby Harris on Google
Good
Kelsey Buckmaster on Google
Amanda Brauns on Google
I wanted to write a review solely to call out the excellent customer service I received from the night auditor, Brittany. I was in Coralville with my daughters and their friends so they could attend a local concert. The concert got delayed and then cancelled. I had made a hotel reservation after the delay, and then once it was cancelled I tried to cancel my reservation (literally an hour or two after making the reservation). IHG was unable to get the front desk to cancel, and that employee was not friendly nor willing to work with us. I figured I was just out the money, but a half hour later Brittany called and was so polite and refunded my charges due to circumstances. Didnt expect it, but so thankful for her and her customer service!
Jami Tharp on Google
We understood that when we booked this room that there was construction going on we didn't realize the amount of construction that was going on and everywhere that you went in the hotel. Regardless, if there was actual act of construction going on, it was dirty. The elevators were to say the best. Disgusting.
We got up the next morning to shower and lo and behold. There was dirty washcloths in our shower in the shower had not been cleaned.
When we arrived I went to the front desk. There was nobody there. Waited for a couple minutes for somebody to come out. The guy came out did something on the computer then asked me my name, told him my name and then he disappeared for about 5 minutes. Came back out. Handed me two keys and said this is your room number. Didn't have me sign any papers then asked to see my ID. Didn't ask for anything.
I am a platinum elite member and I was not greeted as such when I came in which is one of their things that they are supposed to do. It's not about me having that status. It's about the fact that that's part of their policy when you have a status with that card that you are to be acknowledged as such when you arrive.
When we were getting ready to leave in the morning I told the front desk clerk about the dirty washcloths and the room and she said oh sorry about that and then as I was walking out the door she very loudly laughed and said something snide to the person that was standing at the front desk and to me that is very unacceptable for a hotel.
We stay very frequently in hotels and I can assure you that we will not be back to this one.
Overall Rating
Overall Rating
( 327 Reviews )Write a Review
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