UScellular
-
6205 University Ave
Cedar Falls, IA 50613 - 319-269-3500
Hours
Chamber Rating
-
Georgia Berry
Excelente servicio
Jun 25th, 2023 -
Cammdog 15
Waited literally over 40 minutes for the employee to tell me they couldn't help me. The worst customer service I have ever received at a store.
Jun 10th, 2023 -
Daniel Severson
BUYERS BEWARE They will assume (without even asking you) that you want to purchase $180+ worth of accessories and then include the cost in your monthly price and not explain other than saying it's a bundle that includes everything They do the same with Device Protection and most other add-ons like tablet lines or home internet. Just assuming you want it and only getting consent on the monthly total cost. They call it assumptive selling, I call it scamming customers They coach their representatives to do so and it you don't, you are put on performance write ups This business doesn't care about it's customers but only profiting off of them and they can't even do it the right way... gotta trick you into buying things.
May 31st, 2023 -
Grace Van Patten
Over the weekend I found myself in need of a new phone due to my dog getting their paws on mine and I cannot say enough good things about this US Cellular! I was immediately greeted by Stephanie when I walked in and she was so knowledgeable throughout the process of getting a new phone and made sure that I got a great deal - and I even walked out with a new iPad! On top of this, I believe his name was Nate, was incredibly friendly and I had a great time discussing our similar hobbies with him during the the time it took my phones to transfer. Upfront and honest experience with very helpful employees, which is not something you get most places anymore. I can't wait to bring my husband in to upgrade his phone next!
May 18th, 2023 -
Carl Stessman
Nathan was top notch answering all my questions and getting me setup with my new iPhone.
Mar 2nd, 2023
Contact Info
- 319-269-3500
Questions & Answers
Q What is the phone number for UScellular?
A The phone number for UScellular is: 319-269-3500.
Q Where is UScellular located?
A UScellular is located at 6205 University Ave, Cedar Falls, IA 50613
Q How big is UScellular?
A UScellular employs approximately 20+ people.
Q What days are UScellular open?
A UScellular is open:
Sunday: 12:00 PM - 4:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: Closed
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Q How is UScellular rated?
A UScellular has a 3.6 Star Rating from 51 reviewers.
Hours
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Ratings and Reviews
UScellular
Overall Rating
Overall Rating
( 51 Reviews )Georgia Berry on Google
Excelente servicio
Cammdog 15 on Google
Waited literally over 40 minutes for the employee to tell me they couldn't help me. The worst customer service I have ever received at a store.
Daniel Severson on Google
BUYERS BEWARE
They will assume (without even asking you) that you want to purchase $180+ worth of accessories and then include the cost in your monthly price and not explain other than saying it's a bundle that includes everything
They do the same with Device Protection and most other add-ons like tablet lines or home internet. Just assuming you want it and only getting consent on the monthly total cost. They call it assumptive selling, I call it scamming customers
They coach their representatives to do so and it you don't, you are put on performance write ups
This business doesn't care about it's customers but only profiting off of them and they can't even do it the right way... gotta trick you into buying things.
Grace Van Patten on Google
Over the weekend I found myself in need of a new phone due to my dog getting their paws on mine and I cannot say enough good things about this US Cellular! I was immediately greeted by Stephanie when I walked in and she was so knowledgeable throughout the process of getting a new phone and made sure that I got a great deal - and I even walked out with a new iPad! On top of this, I believe his name was Nate, was incredibly friendly and I had a great time discussing our similar hobbies with him during the the time it took my phones to transfer. Upfront and honest experience with very helpful employees, which is not something you get most places anymore. I can't wait to bring my husband in to upgrade his phone next!
Carl Stessman on Google
Nathan was top notch answering all my questions and getting me setup with my new iPhone.
Overall Rating
Overall Rating
( 51 Reviews )Write a Review
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