Chase Bank

Nice people but can't get a person to answer the phone. Automated answering machine hung up twice on me telling me to call back later. That's just not acceptable. Answer your phone!
Mar 6th, 2024

One of the biggest businesses mistakes I've made so far has been choosing to do business with Chase. I opened a business checking account with them and every step of the way has been a hassle. I've had my entire account closed (and reopened), transactions denied, transfers denied, funds on hold, etc.. all within 10 days of opening the account! They claim this is due to their "industry leading fraud protection"....which sounds nice until every single transaction (except cash deposit) is deemed "fraudulent" and none of the representatives you speak to have the ability to do anything about it. I've spoken to various Chase representatives as these things were happening. I completed the appeals process, provided additional paperwork, complied in every way but yet it continues on. The final straw was when they decided to cancel my ability to accept credit card payments and placed a 120 hold on all the funds I've processed via credit card so far. 120 days is a LONG time for a small business with plenty of payables.... especially when this whole thing is BOGUS from the start. As a small business I WOULD NOT bank with Chase...
Feb 20th, 2024

Beware. Any checks that are deposited will be marked as "potentially fraud" and they will not allow you to use your funds for over 10+ days while they make interest off of your money. I would not recommend this bank.
Jan 7th, 2024

A warm greeting and a personal touch to help set up a secondary account
Dec 25th, 2023

Colin is the absolute man!! We are so grateful for all that he does for us!
Dec 1st, 2023